Very Unprofessional store
I go to this mall often with my wife, and kids and I often pass by Zales to get some hints from my wife, but every time I pass by the store, the staff just looks so unprofessional. Usually the guys are sitting down in chairs staring into space, or you often hear them talking loudly. I wouldn’t usually buy from a place where people are unprofessional, especially if I’m spending a good amount, but my wife likes Zales. Another time I passed by, I was going to look for an anniversary gift for my wife, and before I could even get there and I’m not kidding I was by the center seating near the shoe store Aldo? And you can here two ladies that work their laughing and talking loudly. I was able to see that no one was in the store, and now you wonder why, but it was so bad that you could hear them near that shoe store. They weren’t even trying to hide it just talking and laughing loudly near the front desk, and it was going on for a while. It was a red headed girl and a short dark hair girl. I just couldn’t believe it, so I decided that I was tired for seeing how unprofessional this store was and decided to give Helzberg diamonds a chance since they were nearby. The staff there greeted me with smiles as soon as I walked in. They were very professional, and the funny thing is while walking around that store you can still hear the girls from Zales laughing and talking loudly. Even the staff at Helzberg was looking over at Zales shaking their heads and commenting. I told the girls at Herzberg how my wife loves Zales but since that store seems unprofessional every time I pass by; I decided to give them a try. The girls thank me and said that’s Zales for ya, or at least that Zales, which also made me realize how their staff sees how unprofessional they are too. Well I walked out of Helzberg with a smile and an anniversary ring over $2,000.000. I will NEVER go back to Zales no matter how much my wife likes “Zales” but I’m sure she will love Helzberg Diamonds.
