Save time and go to another branch!
Lines always long, wait time to get to see a customer service agents is anywhere from 10-45 minutes. Last time I went in to resolve an issue with my account, they were unable to resolve it and the agent couldn't give an explanation as to why. I went into another branch and they resolved the issue with no problem. This has happened on two separate occasion. Save time and go to another location. There is one that is good on the other side of Wadsworth and Alameda (2 min away).