Vision Works Franklin TN

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Vision Works

2 Reviews
1800 Galleria Blvd, #1330,
Franklin TN 37064 Phone Number: (615) 771-7382
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Vision Works Store Hours

  1. Mon. 10:00am - 9:00pm
  2. Tue. 10:00am - 9:00pm
  3. Wed. 10:00am - 9:00pm
  4. Thu. 10:00am - 9:00pm
  5. Fri. 10:00am - 9:00pm
  6. Sat. 10:00am - 9:00pm
  7. Sun. 12:00pm - 6:00pm
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Vision Works - Franklin has 2 reviews

Very Rude Service

I came in to buy a new set of prescription glasses. The lady that "helped" me was extremely rude, pushy, and over bearing. She told me I needed to buy that day to receive my insurance benefits then changed her story whenever I asked her the same question in front of her manager. The only reason this place is getting two stars instead of one is that they do have a nice selection and reasonable prices. I went to Lens Crafters on the other side of the mall and had the complete opposite experience. They were extremely helpful and nice, although quite a bit more expensive. I'd rather pay more money than ever set foot in this store again.

-by (30, December, 2012)
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They lied and overcharged me

I called to make sure they were in network for my insurance and the told me they were, so I scheduled an appointment. After the eye exam, they told me how much the charges were and I questioned them but went ahead and paid because I couldn't remember exactly how much I was supposed to be charged. The next day I reviewed my benefits to see how much the charges were supposed to be. I then called the Visionworks and they then told me that they were not in network and that I'd have to speak to the business manager to dispute my charges. I left 3 messages and no one ever called me back. Avoid them, at all cost!!! They lie and cheat you out of your money!

-by (19, December, 2012)
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Vision Works Nearby

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  3. Vision Works - Antioch 5252 Hickory Hollow Pkwy, #2155
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