DON'T GO HERE
I went into this Verizon store because I was having problems with my phone. They didn't even care about my problems, they didn't want to look at the phone. These guys at this Verizon store in Maineville are absolutely terrible. The customer service is a nightmare because all they want you to do is spend a lot of money. I would absolutely not recommend going into this store. Go into the one that's down the street in South Lebanon where they are very helpful.