Mail Pick-up Limited
The outside mailbox has only one pick-up time, Monday - Friday and that time is 4:45pm.
Pick-up this late in the day makes no sense to me. Why not have mail picked-up from the box in the morning; the currently schedule costs a day in delivery time. This is inefficient and seems not to be devised with the customer in mind. The USPS needs to be more customer oriented if it expects to survive.