I called twice because I was unable to get into our parcel box. It is broken and I have mail in there. Reported it, nothing was done. Called the next day. The woman put me on hold and never came back. Called back and she did it again. RUDE and uncooperative and they couldn't care less what your problem is.
I've called this post office about 14 times and finally someone answered and she was Rude. They should disconnect their # if they can't or won't answer. What a mess it is when I have to call this particular post office and its a horrible experience.
Called to find out about package. Had to call 3 times as lady answering said I had the wrong #. Same lady each time. Very rude when I did get her to help look for package they had and had sent back. Did not find out were package was and worst customer service ever. She should be given a reprimand, retrained or fired for her insolence to customers.
I was helped by Mark Kessinger on April 15. He was helpful and I appreciated his kindness on such a busy day. My Grandpa appreciated his helpfulness in satisfying a customers desire. Thank you again, Mark, for going that extra mile and understanding his wishes.