U.S. Post Office Henrico VA

We order a lot online and larger packages are not being delivered to our house nor are notices being left that they have attempted a delivery. I have talked directly to our local delivery man and he says he cannot come up our drive. I asked why and he says he was told he could not??? We don't have dogs outside we are off the road a bit but not much. But, why can't a delivery attempt notice be left? Just outright lazy. I am tired of paying for postage to get terrible service. Also, when going to the post office to pick it up they are rude. Changes need to be made to the management and employees that work there.

I've been a customer of the Montrose office for 9 years. The delivery of mail has been horrible. Our neighborhood complains, and it gets better TEMPORARILY. We get the wrong mail repeatedly and have to distribute mail to each other. My carrier has hit a parked car in front of my house last year, and management has yet to return the call of the car owner. I could go on and on, but no one seems to care. I will go higher up the chain with complaints from my neighbors, until I'm heard and taken seriously.