Rude and lie to your face
I share an accout with my 17 year old son. He was scammed into depositing a bad check into the account so of course they closed it. They told me that if I get a police report they would keep my other FOUR accounts open and not close them for FRAUD! I did what they asked. Spent 3 hours at the police station. I was assured by several people of US bank that everything would be fine. THEY CLOSED ALL OF MY ACCOUNTS! Then had the nerve to turn me into check systems. Everyone I talked to said "the decision came from higher up" but they couldn't tell me who. DON'T TRUST ANYTHING THEY SAY.