Horrendous customer service
We walked in, wanting a 5-line family plan, and initially we got someone's attention. She explained the plans, what we could get etc, then sent us over to a desk on the other side. Then, she gathered up every employee in the store to explain to the non-Spanish speaking employees how dirty phrases in Spanish worked. For a long time.
I finally snagged the attention of an employee, just so I could explain I needed some phones and someone to sell them to me, and it turns out This Was the Manager of the store. Talk about lack of customer service. Unbelievable.
We couldn't get the phones in the colors (B&W being the only options) we wanted and there were 'out' of any sort of protective product for the models we wanted. The system was so slow it took another 35 minutes just to get things set up, and this was after we paid more than $1200 in cash just to walk out of there.
We never did see the manager again, she apparently figured she set us loose right after talking to us.
