overpriced for a 15-20 year customer.
You can get Internet for $14.99 per month. While I pay over $ 60. I do not understand.
You can get Internet for $14.99 per month. While I pay over $ 60. I do not understand.
If you like to over pay for these services and would like to spend all day on the phone trying to talk with someone about your service and the continues price increases, this is the company for you
I have been waiting for over 5 weeks trying to transfer my phone into TWC (i.e. giving them more business) and it is still not done. I go into the W Mason office - no help. I have received every excuse and still no phone and no follow-up. No one in customer service will take ownership of the problem and see it through 'til the end. They just kicked the problem down the road - Not their problem. Very disappointing.
Well, I picked up my converter box from Time Warner in hopes I could watch the Packer game. Of course, it wouldn't work. After spending an hour with their tech support, who was nice, but incompetent, the box still doesn't work. So because these dumbasses are busy trying to scrounge up as much money as they can, I don't get to watch the game. Thanks, Time Warner. I really f'ing appreciate it.