Fake good customer service
This subway WAS going to be my regular one stop shop for dinner but the customer service is SO FAKE and with no smile!! Initially they were good. but as i kept returning, it got worse and worse. perhaps they don't like that i ask for extra jalepenos?? but so what-if i like my sandwiches with a kick! aren't you known for making it fresh and how the customer wants it?
As i walk in, I'm sure they recognize me. they snickered about jalapenos while looking at me. Really?! If you are so stingy about giving out extra, then charge me! Ugh. So I asked for extra jalapeƱos in my second sandwich. The petite girl and the guy created a "distraction"-she went to ring me up so the guy employee could finish my sandwich, that I won't focus on my sandwiches. When I went to eat my sandwich, it only had THREE jalapeƱos, less than what you would give another customer who doesn't make any special request. The worse, don't work in this establishment if you are going to talk crap about customers and without a smile on your face!