Service dog denied
http://www.khou.com/community/Disabled-veteran-confronted-by-Starbucks-employee-about-service-dog-244485321.html
Hours may fluctuate
http://www.khou.com/community/Disabled-veteran-confronted-by-Starbucks-employee-about-service-dog-244485321.html
Refused entry to a white male veteran with a service dog. Poor customer service, poor education/knowledge on the part of the employee and store manager. Have the entire staff attend disabled persons sensitivity training. And Starbucks lost a paying customer.