Very bad customer service
Horrible Customer Service. Basically, they cant help you at this location if your phone is not working. A couple of months ago the store replaced my defected phone. Now, my speaker is out so I cant hear anyone and I was told it does not have warranty. In addition, the guy was sarcastic saying "I'm just the middle man. I'm a consumer just like you." So basically tough. I am done with Sprint. They are so nice when you sign up but as soon as your an existing customer of 3 years, your no longer important.