Somewhat rude
I walked into this sprint store because I was eligible for an upgrade in a few days and I had a few questions. I went in and stood by the counter waiting for someone to come and greet me but they just sat in the back watching a movie on their computer. I had to raise my voice and get their attention.
I had asked if they had the S3, and what kind of upgrades were available and whatnot. They proceeded to give me a short answer of "No" and "Come back when you're eligible". and simply WALKED AWAY!
I was pretty stunned that this happened and I simply went somewhere else.