man they need to change those people they dont answer the phone your on hold man dont by nothing there it will not be warrantied like the real sears in mcallen texas so dont even think about buying stuff there that u mighjt need warratnty
Poor customer service you call the store no answer keep calling the same thing then they answer they put you in hold then they comeback and then they can't help you they don't know anything about it so I go in they are eating lunch one at the cash register so wait for more time that's what happens when poor ownership hires family members
I bought a pressure washer 11/23/12 return it on 12/24/12 due to oil leak pckred it up 1/16/13 could not fine the oil leak went back 1/18/13 still leaking oil they have had loner than me and the they called it here thgen they want 75 dollars for the fix - told them what about the warranty. They don't know all they know is that I owe 75 dollars. And they won't give it to me and thge craftsman. Pressure washer it states the it has a 2 year warranty so don't buy nothing a sears weslaco texas real disapointment with there services will never buy anything else at sears per fer to buy at harbor freight they give better services there