8 Reviews For Virgin Media

Average Customer Rating

Score2.9

Review for: Virgin Media in Liverpool,

Excellent

Just switched over from Sky, staff were great helping me pick the package that fits my family needs, would highly recommend.

-by (19, March, 2015)
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Review for: Virgin Media in Portsmouth,

Terrible customer service

Arrived to find a back in 5 mins sign on a closed shutter, then after 20mins when the sales guy came back he was rude and unhelpful.

He told me it was not possible to upgrade instore and it had to be done over the phone.

A quick trip to the store on commercial road showed this to be a complete lie and there staff were friendly and helpful night and day compared to the cascades store.

-by (02, September, 2014)
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Review for: Virgin Media in Bootle,

Great deal and service

Just moved from sky. Staff were a terrific help and made the switch over easy. Plus Im saving money, would highly recommend. I got through on 0151 922 8280, but free phone number works aswel.

-by (15, August, 2014)
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Review for: Virgin Media in Brighton,

problem with internet on phone

went to this store yesterday with a problem girl there not at all interested or friendly just dialled a number for head office and gave us phone to get on with it not impressed at all with service

-by (16, April, 2014)
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Review for: Virgin Media in Bootle,

TiVo

Thank u guys 10 out 10 service got a great package and free install can't wait for TiVo box and day I move into my new house thank u x

-by (15, July, 2013)
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