1052 Reviews For U.S. Post Office

Average Customer Rating

Score2.0

Review for: U.S. Post Office in North Richland Hills, TX

Worst

I order some special socks for my mom cause she suffers from a leg problem so I got them from amazon. The post office could not find them. I went there to ask if they could look in the back twice. They said he didn't have it probably sent it back to the sender. ARE YOU KiDDING ME YOUR SUPPOSE TO HAND THEM TO ME OR HOLD IT AT LEAST!

-by (19, June, 2014)
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Review for: U.S. Post Office in DeLand, FL

Oh yes they do suck...

One of the biggest, most incompetent grouping of idiots I have ever had the displeasure of interacting with.

Good luck, we'll need it.

-by (19, June, 2014)
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Review for: U.S. Post Office in Lauderhill, FL

Tracking package

I would like to know if you can give me some insight to where my package is do you have it there or it has already been shipped to its final destination tracking #,, 1Z6YOR39YW27921232

-by (18, June, 2014)
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Review for: U.S. Post Office in Brooklyn, NY

Really bad!

Unable to reach by phone - because it is always busy - to re-schedule a delivery that they claimed to have a attempted, but no one was at home. That is not true. I am retired and always home. This does not happen with UPS or FedEx.

-by (11, June, 2014)
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Review for: U.S. Post Office in Everett, WA

How bad can they get?

No stamps No priority boxes No one working Long lines

Do I need to say anything else

-by (11, June, 2014)
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Review for: U.S. Post Office in Alexandria, VA

Trying to contact them via phone is IMPOSSIBLE!

I have no clue why their number is published if, right at 9am when they open, no one is ever there to answer the phone.

-by (10, June, 2014)
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Review for: U.S. Post Office in Altamonte Springs, FL

Provide the best service possible

Most customers complain if needs are not met but do not take the time to praise. I believe that the post office delivers very good service with a positive attitude. My location in Altamonte provides help with patience and a smile - especially the managers.. It can't always be an easy task to do that, especially when funding is a challenge.So good job!!

-by (06, June, 2014)
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Review for: U.S. Post Office in Roseville, MI

Waste

they never answer the phone. It is a same and a waste of gas and time to have to drive to the post office to ask a question,

-by (03, June, 2014)
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Review for: U.S. Post Office in Greenville, SC

Customer

The employees are wonderful. The website fails to indicate they are closed at lunch, which is sort of important to know. Can't remember if they are closed from 12-1 or 1-2. Tried calling but no one answers.

-by (03, June, 2014)
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Review for: U.S. Post Office in West Palm Beach, FL

No phone answer

I cannot understand why no one answers the phone. How is someone to resolve a problem. I can't believe the postal service allows this to continue

-by (02, June, 2014)
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Review for: U.S. Post Office in Bethpage, NY

Where is my mail???

What do they do with the mail? I paid for 2 day priority and this is day 5 and my mail still can't be found! Tracking information says it is in transit. Expected delivery date was 3 days ago!

-by (31, May, 2014)
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Review for: U.S. Post Office in Bedford, TX

can't get through phone lines

The phone line is always busy, have tried calling for the last couple of days and have not been able to get through.

-by (08, May, 2014)
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Review for: U.S. Post Office in Manassas Park, VA

Invalid number

I have been trying to reach this post office to schedule an appointment for a passport and the number goes to a fax machine.

-by (07, May, 2014)
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Review for: U.S. Post Office in Las Vegas, NV

A great effort desires a good rap

This is the nicest group of knowing and caring team committed to help and speed up the process at the Post Office that I have ever experienced

-by (05, May, 2014)
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Review for: U.S. Post Office in Edmond, OK

Passport

Place is a joke. Another poor run government location. They advise you must have an appointment for a passport. If would be nice to put on the web site.

-by (03, May, 2014)
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Review for: U.S. Post Office in Miami, FL

Worst Post Office Ever

If I could give them a negative star I would! Lines are ALWAYS long. They never answer phone calls. Workers are rude. Its a shame how customers are treated!

-by (01, May, 2014)
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Review for: U.S. Post Office in Fort Worth, TX

No Answer

They never answered the phone!!! How are customers suppose to find out why you called unless you answer!

-by (29, April, 2014)
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Review for: U.S. Post Office in Lake Worth, FL

Vice President

April 28th I tried to call the Lake Worth Post Office today long distance at 561-582-6137. The phone rang about 15 times and there was no answer. Just wondering if I had the wrong phone number.

-by (28, April, 2014)
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Review for: U.S. Post Office in Chicago, IL

Plato

As soon as I saw this I "had"to say this again!terrible service from this location,just terrible.iif they not"loosing your mail,then you may not get it until two,three,sometimes five in the evening!if at all.terrible

-by (17, April, 2014)
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Review for: U.S. Post Office in Philadelphia, PA

Costumer Services

This office has the best costumer services I have ever experienced in Philadelphia. They work fast and always with a great attitude. They always ask if you need something else. They are the best.

-by (17, April, 2014)
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Review for: U.S. Post Office in Meriden, CT

phone service

the lady i spoke to on the phone becasue i had a compaint,,,was a nasty lady...because they are driving over my grass and killin it,,,you suck neriden post office

-by (17, April, 2014)
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Review for: U.S. Post Office in Edmond, OK

VERY HELPFUL, FRIENDLY, AWESOME!!

The employees here are always kind, courteous, friendly and go the extra mile to help their patrons !!

-by (13, April, 2014)
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Review for: U.S. Post Office in Baltimore, MD

horrible service, horrible hours

Very short hours during the week and weekends. When going to pick of a package, the tellers are rude (this happened several times). I now forward my packages to the Frederick Road office. At least they are pleasant to deal with.

-by (12, April, 2014)
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Review for: U.S. Post Office in Columbus, OH

usps 445 innis ave

they stink they leave packages to other people . so I don't get my mail a lot but have to get it several times from neighbors who are honest enough to bring it to me. worst post office ever. Even left packages on sidewalk in the rain for everyone to see while I was home.

-by (05, April, 2014)
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Review for: U.S. Post Office in Palm Beach Gardens, FL

Terrible Service

Worst delivery ever!!...they remove your mail from your lock box if you do not pick it up in 3 or 4 days...this really sucks for people that travel for a living!!!.... C'mon Man!!!

-by (02, April, 2014)
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Review for: U.S. Post Office in Miami, FL

Awful Service

This has to be the worst post office in America. Every Clerk is always rude and slow.

-by (29, March, 2014)
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Review for: U.S. Post Office in Dallas, TX

Worst customer service

The attendant was rude, uninformed in her job. Saying I don't know to all my questions. She sounded like she didn't have time with a very bad attitude. I called 30 mins before closing time yet it sounded like she was ready to leave!

-by (29, March, 2014)
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Review for: U.S. Post Office in Las Vegas, NV

no problems here

I had to pick up my mail while keys where getting only one worker for everything so had to wait awhile but both the men I dealt with while comming to get mail when the key order was in are very nice n kind didnt mind the wait

-by (27, March, 2014)
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Review for: U.S. Post Office in Columbus, OH

Horrible Post Office

Lazy and do not deliver packages that require confirmation. Didn't even leave a note! I wish I knew who to file a complaint with.

-by (22, March, 2014)
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Review for: U.S. Post Office in Houston, TX

Bad Service

Most of these women need to be fired. They are always talking non-sense and are rude to the customers!

-by (22, March, 2014)
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Review for: U.S. Post Office in Bethlehem, GA

Best help on a claim

had troubles putting in a claim for broken item , when the manager went out of his way to help me, thank so much!!!!!!!!!!!!!!

-by (22, March, 2014)
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Review for: U.S. Post Office in Chicago, IL

Disgusted

This is the worse office in the city of chicago. They never answer the phone. They constantly lose my orders or hand them off at the wrong address. They are sad and need new management.

-by (20, March, 2014)
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Review for: U.S. Post Office in Washington, DC

Awful and rude service

Very rude cashier, I'll rather walk 5 miles than go to this post office for anything else

-by (19, March, 2014)
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Review for: U.S. Post Office in Bronx, NY

This location sucks

This place has horrible customer service skills , had me on hold for over an hour .

-by (18, March, 2014)
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Review for: U.S. Post Office in Spring, TX

terrible!

Why have a phone number to call if it's just a busy signal? Time/temperature sensitive mail missing and usps 1800 phone number is just as useless... should have paid extra and had it delivered ups

-by (18, March, 2014)
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Review for: U.S. Post Office in Columbus, OH

Horrible Post Office

Doesn't deliver packages that need a signature. They just put a note in your mailbox saying "Sorry we missed you." Although I am home. The online redelivery service does no good. USPS is a joke!

-by (18, March, 2014)
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Review for: U.S. Post Office in Los Angeles, CA

Hate

Horrible lost mail stollen mail ghetto rude bad customer service ugh wish this wasn't my local office but unfortunately it is

-by (13, March, 2014)
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Review for: U.S. Post Office in Opa-locka, FL

Losing business

I own a business in south Florida and one of my packages for a customer has been held at this facility for over a WEEK!

We keep calling and no one answers the phone, we leave a message and no one bothers to call back. This is absolutely ridiculous and my customer is still waiting to receive their product.

-by (11, March, 2014)
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Review for: U.S. Post Office in Mesquite, TX

careless and stupid

the people at this post office do not give a damn about things u ship or items that have been shipped to you, they make fake promises they cant keep and then get upset when u get upset. they could care less about what their customers need or want. i almost lost my job becasue of them and i also had to spend extra money because i didnt recieve my package on time so the item i needed had to be bought again!

-by (06, March, 2014)
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Review for: U.S. Post Office in Bedford, OH

5 years of request NOT HONORED

I bought my home in 09. Over the years I have asked, wrote, complained and called that the previous owners mail NOT be delivered to my home. Here I am years later, still receiving mail for the previous residence.

-by (05, March, 2014)
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Review for: U.S. Post Office in Bedford, TX

not getting mail

Todat is march 4,2014 i have been trying too get ahold of someone for the poorest 2 days because we have not been receiving all of or mail. We just got mail Saturday that was sent at the end of January beginning of February...

-by (04, March, 2014)
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Review for: U.S. Post Office in North Fairfield, OH

stollen items

for the past couple months there's been some mail that has been forced opened and ripped and something taken out. and we talked to the post office over the phone and they basically said were out of luck...

-by (03, March, 2014)
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Review for: U.S. Post Office in Bronx, NY

Bad business

The delivery person don't deliver your package and then leave you a pink slip or don't even leave antything at all.they said the delivered my package and said the left a slip when I was home all dAy waiting and never showed up. Lying lazy workers. The people at the store are rude, unprofessional, and can never find your package

-by (03, March, 2014)
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Review for: U.S. Post Office in Bronx, NY

The worst usps store ever!!

The delivery person don't deliver your package and then leave you a pink slip or don't even leave antything at all.they said the delivered my package and said the left a slip when I was home all dAy waiting and never showed up. Lying lazy workers. The people at the store are rude, unprofessional, and can never find your package

-by (03, March, 2014)
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Review for: U.S. Post Office in McGregor, IA

update your hours of operation usps

What are the true weekday morning hours of operation in McGregor Iowa? They need to update the information as it is incorrect. Asleep at the wheel. And you wonder why they are closing smaller, unproductive branches.

-by (01, March, 2014)
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Review for: U.S. Post Office in Woodhaven, NY

the worst post office ever!!!

Package is always lost or delivered at the wrong address..not to mention rude employees..!! Phone line always busy..to describe this post office in the woodhaven community- USELESS! !!!!

-by (28, February, 2014)
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Review for: U.S. Post Office in Opa-locka, FL

Re: The Worst Post Office

Packages sitting there for days, mail gone missing, no one answers the telephone, etc. Once I had a package sitting in Opa a Locka for over a month before it was delivered. They should be shut down!

-by (27, February, 2014)
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Review for: U.S. Post Office in Tallahassee, FL

The worse

My package has been "lost" for two weeks now but according to the tracking it's being scanned there everyday. I went there and they did not even attempt to look for my package.

-by (26, February, 2014)
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Review for: U.S. Post Office in Baltimore, MD

A mess

This post needs to be shut down for good... It's always a major issue with them not delivering mail and packages . No stars at all close down!!!

-by (24, February, 2014)
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Review for: U.S. Post Office in Brooklyn, NY

worst

Been calling them for 2 days now no one picked up the phone. Says line busy as if they unplugged the phone not to be bothered.

-by (21, February, 2014)
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Review for: U.S. Post Office in Saint Louis, MO

Worst Costomer service

Worst location of the USPS store ever, i went there to apply for the passport, i wait there for alomost 40 mins, after that they said oh we do not have passport service in this location. totally sucks.

-by (20, February, 2014)
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Review for: U.S. Post Office in Baltimore, MD

vary bad customer service..mail never runs

I hate 21223ashton usps their unreliable, rude and most of all just don't deliver mail I hate that I moved in this sorry zipe code and. Worst of all you can't pick yur own mail up

-by (15, February, 2014)
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Review for: U.S. Post Office in Columbus, OH

long line always

Always a long line. Be prepared to spend at least 20 minutes in line. Sometimes they have a number you can call if you're in line more than 5 minutes. Noone will answer the phone.

-by (14, February, 2014)
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Review for: U.S. Post Office in Los Angeles, CA

Very rude

This is one bad post office service ...I been trying to make an appointment for the passport and their to lazzzy to pick up the fone .. It will ring on for ever .. And when they finally answer they have a nasty attitude ...they don't have no manners they don't let you talk and when you can is because they hung up ... They should be fired .. Or someone clearly needs toteach them how to do their job .. Lazzy people here

-by (12, February, 2014)
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Review for: U.S. Post Office in Mesa, AZ

Called 20 times And no answer

I have been calling to inquire information on what time my mail will be arriving today and out of 20 times calling, i have not recived an answer. Way to go post office.

-by (11, February, 2014)
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Review for: U.S. Post Office in Brooklyn, NY

never answer to phone and also FAX is not available

this branch never answering to phone , trying to reach them for more then two weeks and without success. sucks service !!!!!

-by (10, February, 2014)
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Review for: U.S. Post Office in Cottleville, MO

Bad Service

Thank you to the very unkind woman that assisted my daughter trying to mail a package at this facility for the first time. I explained to my daughter not to let this unhappy person steal her happiness.

-by (10, February, 2014)
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Review for: U.S. Post Office in Naperville, IL

just about impossible to reach by phone

tried for 4 days and finally !! got someone to pick up a phone, then when i told her my complaint she had an attitude

-by (10, February, 2014)
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Review for: U.S. Post Office in Austin, TX

Great Service

I live out of state and mail items to my daughter frequently. On 2 occasions I have followed up on items that FedEx transferred to USPS. This USPS location always answers their phone. They are patient, courteous and provide the appropriate service. I very much appreciate their efforts.

-by (08, February, 2014)
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Review for: U.S. Post Office in Richmond, VA

page info

Info on this page regarding phone and hours of operation are far from the truth, this is totally unacceptable and further unreliable souce for the internet, DO NOT USE THIS SOURCE ;(

-by (06, February, 2014)
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Review for: U.S. Post Office in Lakewood, CO

Need a phone number

Been trying to find a working phone number so I can call and complain! Our mail man has been sending our mail to 4 different places! We have lived here for 3 years! He is not nice at all to add to it!

-by (06, February, 2014)
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Review for: U.S. Post Office in Cleveland Heights, OH

Incompetency at its finest

Truly awful customer service. I was told on a Saturday morning to call back between 8 and 9am on Monday morning to have my question answered by a superviser. Even if you come in person to avoid doing business over the phone, don't expect anything to happen fast or a happy-to-help attitude.

-by (06, February, 2014)
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Review for: U.S. Post Office in Irving, TX

Ridiculous

Have been waiting 6days for a 2 day priority. Called and got hung up on and they were rude as hell!!!!!! Hope my package comes

-by (05, February, 2014)
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Review for: U.S. Post Office in New York, NY

Slowwwwww

The worst post office. So slow!! Same two women always working and never more. How long til you learn you need more people for the amount of customers you receive! I come at 10 am line is at the door and slowwww moving. I come at 4:30 and only 6 people in line....still incredibly slow. Are these two women running this entire building???

-by (05, February, 2014)
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Review for: U.S. Post Office in Philadelphia, PA

I guess it's all about your location!

VERY POOR CUSTOMER SERVICE. I advise everyone living in the area of this post office to switch to UPS. This post office almost always report false deliveries. I'm not sure what they are doing on work hours, but it surely isn't said job! By pass this place and let them go out of business.

-by (05, February, 2014)
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Review for: U.S. Post Office in Ozone Park, NY

Horrible

You can never get in contact with anyone at this location as well they dont deliver packages correctly and things get stolen. If you can not have something deliuvered to this location dont do it.

-by (04, February, 2014)
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Review for: U.S. Post Office in Salem, OR

Never return calls.

This particular office is terrible in returning calls. They never answer calls and they tell you to leave a message and "they will return your call" but they never do. Makes you wonder how they survive.

-by (04, February, 2014)
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Review for: U.S. Post Office in Carol Stream, IL

Horrible

The rudest bunch of PUBLIC employees I have ever met. Treated my daughter so poorly I can't even begin to say without anger. Will try to only use UPS or FedEx from now on.

-by (04, February, 2014)
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