When asked I said to take 1" off. Saw 3" in my lap! She said she was following previous cut. Not what I said. Nor did she bother to check before cutting it off. Why ask the first time if you're not going to hon9r customer's request?
Best Salon EVER! Had a great experience. ☺
I have been going to this location for about 3 years now. Always a very nice group of ladies working there. The hello,as soon as you walk in the door always made it seem welcome to me. Keep up the good job ladies.
My hair looks great. Love it!!!!!!
Belle isle supercuts is where I go. The ladies are super nice and friendly. Me hair looks amazing!!!
Love coming to this supercuts, Robin is the only one that has been cutting my hair for 8 years now and she is the best :)
Professional Knowledgable Clean store
The girls on Loudon Road are amazing, I have been here many times and everytime I am happy with my service and haircut
I got a great haircut and color from a very friendly hairdresser. Would definitely return to this salon!
I have been using Supercuts forever, but I will not go back after yesterday. I took a picture in of how I wanted my hair cut, (which I have been using for over a year) I needed a trim. I am now practically bald. I had to use gel just to get it a little off my head.It is the most hideous cut I have ever had.
So rude don't even say hi when u approach them ,kept me on waiting and later said I have other customer that's what should tell me at arrival .that happen on 31 march around 7 pm
Sloppy work. The staff talks entirely too much and not enough attention to their job.
I don't usually write up a good review on stores. But I've been going there for the last few months and the folks are very good at cutting hair and doing hair color.
I called at 9, 9:05, 9:10, and 9:15 A.M. and then someone answered and was talking very fast. I asked the price for a haircut. She said 15.00 and a beard trim and she said 10:00. I then called the one on Northern and she was talking in a normal voice and said 15:00 for a haircut. But Tuesday is 2:00 off and a beard trim is 6:00. Is that normal for price to vary from franchise to franchise?
I called the store to see what time they closed and then tried to ask if they dyed hair and the person who answered told me what time they closed then hung up on me
Only 1 stylist on a Saturday morning at 9:30. One person in the chair, 2 waiting, and a 2nd stylist not scheduled to come in until 10. Didn't used to be this way. Apparently they are trying to squeeze every last cent out, and now the squeeze means poor customer service. It cost them my business today. After 15 years I'm looking to go somewhere else.
The staff is always nice and patient with my five year old son.
U rock
I thought I would pop in and get a reasonably priced quick wash,trim and blow out...59 dollars later I vowed that this was my first and last experience in these chain salons..I could have spent less in an actual salon..with actual seasoned stylists ..playing music that did not assault my ears. I should have known when no one else was waiting, that they were a rip off. This salon merely washed my hair[I had to ask her to actually scrub it again since she only used her palms,duh] she snipped 1/4 inch off all around..used some strange dryer,talked me into a shampoo which I could buy in Walmart for 5 bucks...and 51 bucks before tip !! Fool me once..
overcharged me
Every time i have gone there , i had a good person take care of me. It is not too pricey like in other salons and they do a great job.
This is my place of reference to anyone who asks. The ambiance is also good , it is more family like than if you just entered into a bar or in a private chat room. The hairstylists are actualy nice and talk to you instead of only to each other. There are a few ladies that look like they try to impress , but i dont bother with them. But they are nice too! It is an overall great place to have your hair done!
My husband and son went there saturday morning and had a horrible haircut. There were only two hairdressers and were extremely busy. Didnt even ask what kind of cut they want neither did she care if they liked it. We ll never go there. It was a huge mistake.
These ladies are so professional and friendly. They treat you well and work with you for what you want. Professional service for a great price!
There rude there all the girls . Took my son there the lady did not know how to fade. Will not go and prices are crazy $15 for a 7 yrs old when get it for $10. Not worth going back . Lady s go back to hair school..
I have used SuperCuts for a long time and each time each visit is fantastic. The stylists are very well trained and know exactly what hair style you are looking for. The store is exceptionally well maintain and always clean when I go. The prices are very reasonable! For seniors like myself, this is a great service at a super price!! Thanks, SuperCuts staff at Menaul in Albuquerque
They are awesome!!!
I followed my stylist to this new location, I really like my stylist but since she was transferred the enviroment is very tense manager has a terrible attitude the new district leader is very direct that I am turned off as much as I love my stylist I'm not willing to travel to Park Road to continue to see her so stressed out and unhappy. I hope things get better for her. Keep your head up you know you deserve better. Just goes to show how heartless some people are that's more focused on the business and not the well being of their employees.
Danielle at the grafton supercuts is hot and did a great job on my hair.
Great cut for a fair price. Would definitely go back.
I should have said sometime right there and then but I could not tell until I got home and dryed my hair how uneven my hair was and the missed pieces. She did not say she was a newbee. Asked the other girl if she did it the supercut way at the end. I did not say anything. My experiece was like a bowl was put on my head and cut around it I have short hair with uneven hair underneath it feels heavy. My bangs are curved. I could of had my 9 year old do it better. Disappointed! I have been to this location two other time and made out great. I beleive I am a great tipper when the job done right.
Service rep has poor service and bad attitude. I called to see how much for a style and she told me $20 and after I got it done it was $15 more than what she told me. Then they didn't wang to honor the price they told me on the phone.
I've been going to Supercuts since I moved to the liberty location, I had the manager Charla cut my hair ( i didn't know the managers could cut hair) and fell in love with her right away! she always knows what i want and by the second time i came in she remembered me and my haircut!
I have been going there for years. I love it. I tried fancy places, but i get the best haircut from here. They are efficient and the store is so clean. I been going to the same girl for over 15 years. She is great, always cuts my hair exactly How i want it. Not what she thinks i should have like Other places. Definitely recommend coming here. I wouldnt go anywhere else. Thanks G!
Great stylists, pooooooor management. Those girls run all over the place to help customers. It would be better to see more help in the store, and a manager who is present.
Last 3 times I went up there this is what happend, the two times before today they straight cut chunks out of my hair and today mr Larry decide to take a 35 min. Break 45 min. Before they close. Then keep looking around the corner seeing if I left. Never go to this location like a kid runs it. Sad been going there for 20 years.... Shame on how bad this store has went down.
My 17 year old daughter just returned from the Holt Road Supercuts after spending $120 on an advertised $65 highlight. She was taken advantage of and the cost was not explained to her. Never mind that the hight lights are not evenly distributed in her hair and it looks terrible. Her hair will have to be re-done. Not honest fee structure and not honest work. Wowzer on the store manager's response. We will not return and make sure we let others know of our experience.
Miss Tina is the best cut,color stylist at this location. I will always go to see her. Just call shop to find out her hours that she is there. Thanks Miss Tina for the great cut.
Very disapointed I couldn't get a 10 minute haircut in 1 1/2 hour lunch. Told the wait was 15 minutes but after 55 minutes had to leave with no haircut. There was only 1 person ahead of me.... too worried about lunchs and not customers....
I have gotten my hair cut at this salon on several occasions and have been happy with both the cut and the hairstylist . Service is fast and atmosphere is friendly
The girls on Loudon Road are amazing! I highly recommend them
I went there yesterday and the people are nice there but I preferably said I DO NOT want a v cut because i had a v cut for so long i just want it gone...and my lady does the exact opposite. I'm so unhappy with my new hair cut. I didn't notice it was a v cut while in the shop so I accidently tipped her $7 ....I hate my hair cut! :(
Ever since I've been to this Supercuts, I've received the most exceptional cut of my life. The staff is so friendly and they look like they're having fun here. It's so refreshing to see people passionate about what they do. I will return here frequently. I recommend this location
I went in today & the entire staff was awesome. I got the hair cut i wanted plus my eyebrows done. Very prompt friendly service. The stylist was amazing. No wait, Plus they are reasonable. Would recommend them to everyone. Thanks lady's!
All the girls always do a good job. I usually get in fast and the service is very good.
After a traumatizing incident, I wouldn't let anyone touch my hair, but when I sat in Bekah's chair, I felt completely at ease. She's been cutting, washing, styling and dying my hair ever since. However, all the staff is very capable and easy to communicate your vision with. Everyone is polite and professional. I've had nothing, but positive experiences with them.
I go in this store regularly and am tired of hearing the manager speaking only Spanish to the other girls who work there.It's uncomfortable when your getting your hair cut and the whole time she's not focused on hair but talking to the other stylists in Spanish!She should speak to the customer not ignore us and talk to others.
Took the lady 45 min to blow dry and straighten. She didn't dry all the way and was shocked when the hair wouldn't straighten while damp. Seriously, I would have preferred to spend the same amount if time doing it at home while sweating and getting angry. Utter disappointment.
I have been there numerous times and they listen to what I want... Love that place!!
Monique and her staff are vey knowledgable and listen to the customers needs. They are very professional and provide great customer service to clients
First time visit and got great service @ a great price. Place was clean, staff was professional and got exactly what I asked for at a reasonable price. Amazing haircut for $16- not bad for long hair. Parking is tight so drive with plenty time to find place to park.
Manager Is Always Talking About Either Problems She's Having OR Complaining About The Staff.She Gossips In Spanish Like If Noone Else Understands What She's Saying.I Go In For A Haircut Not To Hear Every Complaint In Her World.
I Stopped In For A Quick Haircut And While I Was Waiting I Was Listening To The Conversation The Manager Was Havin With The PerSon In Her Chair.She Was Telling Her About Problems In The Salon And How She's Sick Of Everything And That She Doesn't Get Paid Enough To Put Up With Everyone. IT Was So Unprofessional I'll Never Go Back
My hair has always sucked...Supercuts just make it suck a little less.
The haircut was great!! Stephanie helped me find the right style and was so nice. I will be going back
Went in for a wash and blow dry and came out looking ridiculous. The hairstylist burned my hair then asked if my hair was burned before I came in. I went home and washed it. It was still dirty. I will never go again. Going there is like walking into a salon in the back woods of Kentucky. The worst experience I have ever had in a salon.
The service is excellent especially color. It's the only place I'll go. I've never had a bad experience there. They are great!
I've gone to the greenlawn shop at least 5 times each thinking I'll get use to it, and maybe they just have to warm up to us since they don't always have the same customers, but I still think they they should be pleasant.
But not at all. This last time I had a girl on Sunday morning around 11 am who had no personality at all. No smiles, or pleasantness. I feel like maybe she doesn't have that much experience, she didn't seem eager to cut my hair and didn't offer any advice or suggestions when I was trying to get some new ideas. Even the girl who cut my hair more than once didn't even acknowledge me, or say hello and I almost waited for her to finish with her last customer to do me, but she didn't seem interested. Just an unpleasant and low keyed atmosphere. Really. I don't think I'll go back again.
I had an awful experience at Supercuts. When getting waxing treatments, they did not do a very good job removing the hair. They also ripped off a piece of my skin on my chin. I paid 33.00 with a two dollar tip for very poor service. I will never go to this salon ever again.
The Supercuts off Kenwood and 66 has a way more friendlier and professional staff. Supercuts on Dalrock has too much of a high turn over with their employees, always new faces. i space my haircuts out to a couple of months so i can never go and get the same lady i have previously have had. The constant pressure of up selling and to buy products from all of their staff is annoying.
This is a nice salon with professional stylists, they are all experienced and welcoming.Me and my family always go there and we are very happy. Parking is busy but a nice haircut makes up.
I should have known when the stylist asked me if New Orleans was in Louisiana and did voo doo work THERE! I should have gotten up right then... but I didn't and ended up with my hair so short that I do not recognize myself! I am devastated to say the least! She was supposed to take off 1/4 in. She didn't leave that much! OMG! a nightmare!
I am an older person follically challenged. I get a super haircut, respect, and laughter.
The lady that cut my 2 year olds hair was hateful and rude about the fact he was crying. That comes with the territory of cutting a small childs hair. She acted annoyed with him from the get go, and had no "bed side manner"
Always seem to get me in and out in a timely manner. I get compliments on my haircut/color all the time! I love talking to the girls in there always nice and funny! I enjoy coming to get my hair done here!
They need to screen their employees better. Knowledge of simple standard cuts should be a prerequisite for working there. Uneven too short bangs on a style that shouldn't even have them.... should never happen.
Some good techs, but very uneven service.
Everyone there is very friendly good environment and great haircuts
I went to the shop and asked for a specific hair cut I explained it asked her if she understood and when she started cutting she made it to short.later that night I found out that one side is also longer. They should have been exactly the same. Then she showed me the color swatches. I picked the rd I wanted and what I got was a black purple red my color should have not had any purple at all. I hate it!! When I left the color got all over the inside of my cost.
There's no good time to come to this location. They only allow an hour to call ahead, if you show up in person, you'll most certainly wait that hour or longer. There's no receptionist, stylist stops in middle of every task to answer phone or greet new customer. You want a quick haircut? Expecting to go in and out in a fair amount of time? Don't go here.
my hair omg i feel so sorry for it its so not what i expected or asked for but i have gone other time and their simple amazing this one time im sorry
They charged $15.95 for a toddlers haircut! I think that is outrageous. The lady was very nice but I still think the price is ridiculous. I wont be back.
I have had more compliments about my haircut in the last 4 months than in 20 years together. Great cuts. Thanks Shai.
Title says it all, never have had a bad haircut here, super nice people.
I usually don't like to write bad reviews but this is just rediculous. I've been going to supercuts for the past 5 years and now I'm in search of a new hair salon. For the past few years I've been getting the same haircut and as of late they've been giving me a variety of different hair lengths. I go to get my haircut when it reaches a certain length and go in and ask for 1 1/2 inches to be cut off all around. Within the past year and a half I have been receiving lengths cut off between 1/2 inch to 3 inches. They have not been consistent and may want to concider buying a ruler so that it can be at least close to what the customer askes for.
I been getting my hair cut there for a long time now and everybody are been very professional, courteous and they know what they are doing. I highly recommend this place.
Keep away. Staff here don't care about customers--all they care about is taking their breaks at the same time so that one stylist is left to cut hair and answer phones and sell merchandise while the other 3 are on break together and customers sit around waiting in the front. Don't waste your time here.
Walked out after waiting 45 mins for a "10 Minute wait" and 2 workers walked around, checked the register, folded towels, and repeatedly went to the back room and 2 other stylists were working steady. If you're not up to cutting hair just say so, don't let 3 people sit for a "10 minutes".
This is one of the best super cuts I have visited. The store is always clean and the girls that work there are really nice. Susan cut my hair and she did a great job. She is pretty fast so it didn't take forever. In and out real quick. I'm definitely hooked on the tee tree massage.
I've read many reviews about my local Supercuts, and I must say, I've never had a bad experience. I feel for those who have. The stylists are funny and talented! Great conversation and Super haircuts! Always satisfied!
Incredible cut for an incredible price! I thought it would be $35it was $11! Yeeks There is dinner out tonight! a real savings
Lewis cut and coloured my hair this past weekend and did an AMAZING job. People have complimented me asking me which salon I had my hair done at!! I will definately be going back
A few days ago me and my daughter had our hair done at supercuts. I'm 44 and I wanted to let go of the long hair and opt for just above the shoulders with some layers. Took in a photo of Lana Parilla and Vi (sounds like Vee) made suggestions and I am so happy with the cut. Friends raved about how great it looked. My soon to be 13 year old persnickety daughter who has very long hair wanted to freshen up her layers and have her hair thinned out...it is very heavy and thick. Both cuts were great. Everything with the 20% tip (cuts and shampoos) was $36. Could not be happier, even if I went to my usual, very good, overpriced stylist at Visible Changes. It would have cost over a $100 there...Just so you know, you need to call ahead, they don't take appointments, and I don't know anything about the quality of the other stylist's work.
Overall best experience ever! The girls are so wonderful I highly recommend it!!
I just started going to this Supercuts and it is a really cool place. It gets really busy in there so I like to take full advantage of there 1 hour call ahead system.
Kevin has cut my hair twice and everything it's great... He listens and gives me what I want...
Thanks ;)
Friendly, skilled staff! You can call in when you're on your way and put your name in . No appointment necessary :)
I will never go in here again. After calling for an appointment I once again was sitting in the waiting area for over 30 minutes and wasn't even next. I wouldn't post this except that they didn't even care and never have apologized.