63 Reviews For Sally Beauty Supply

Everytime I come to this location, even though the sign states open at 9 am no one is ever there at that time. Store is closed up and not open

I have been using Sally's ever since they opened there, I have always been treated well by their Staff

I have been using Sally's ever since they opened there, I have always been treated well by their Staff

I really enjoy coming to sallys in canby oregon, The Employees there are very friendly and are always right there to help with anything u might need ...

Went in there on a friday evening at 5. Got my things get to pay and she wint cash hundred. The cashier was very rude and not friendly on january 8. She should not jave a job with the customers. I work for a retalier and appauled she didnt want to change my hundred on friday. I could understand if it was a monday. Will never go back there again,

Horrible customer service.

I'm very dissatisfied with this store because they told me that 2 boxes of hair dye would be enough to cover my whole head of hair when it barely covered my roots so now I have very dark roots and the rest of my hair is a light brown I would love to get my money back but I know that won't happen because I threw my receipt away thinking I was not going to have any issues all I can say is I will never go to another Sally's again and I will suggest my friends and family to do the same.

Great location, helpful and informative employees. ALWAYS have what you need in stock.

What type of business has fluctuating hours????? What time do u generally open and close....this is not a trick question!

the ladies in here were very nice and helpful. :) favorite location in my area.

If you enjoy being treated badly by unfriendly, stone-faced employees go to Sallys in Payson. They have the worst customer service skills ever. I will never go there again.

It's 12:08 pm on Sunday afternoon and no one is here. There's a sign that reads "be back in 15mins on the front door" well guess what? I'll be back NEVER , this is unprofessional and unfair to the public.

This store has the nicest and best educated ladies of any store i have been in. Always clean and helpful and nice.

Are you hiring

This is the most verso blue place to go get supplies

Awesome store! & most employees :)

Great service great products

Costumer service is terrible and I have never met more rude employees!!

I went in the store thinking I wasn't going to get any good information about dying my hair after my sister tried to dye it... And needless to say they told me everything I need to know and do it fix my mess!! They was so nice and helpful right when I opened the door! Thanks!!

Employees were very rude and weren't helpful at all. I was planning on spending a lot of money there but ended up buying nothing because I was treated so badly. Never going back.

Been coming here for 7+ years now. They always have what I need and everything is usually well-stocked. The employees are super nice about returns and whenever I ask or advice on something they are non-judgemental, polite and overall plain sweethearts to talk to. I will continue to shop here until the end of my days.

The manager is wonderful kind and very helpful the old crew that not been there in 2 months was great..not to sure about these new ones..but. heck give them chance..i came there because good service and the gurks were all great sorry. They moved on..but hey the manager there and she great..

This has to be the worse sallys that I've been to. The customer service was horrible. I didn't feel like I was welcomed. In fact I was watched and followed around the store as If I was a thief. How rude was that?! I will not be attending that store any more. I thought highly of that store for that simple fact that I know people who go but no they will not receive my money any more.

I have been going to Sally (this One)..for many Years, ..and I can always Find(with or without help)..what I need , for my hair , and also, make up, and other Goodies. They are very Friendly , and the Service is always ...5 Stars~

I visited this Sally's location and was extremely disappointed in how I was treated. I stood at the register waiting to be checked out for 6 mins and when I actually went to find an employee to check me out all I got was attitude and my bag of items thrown at me. I will never be going back there again

I went into this Sally's location (11/19/2013) on 80th/Cicero. I was looking for a product for my hair and had finally picked out three products. I put the three products on the shelf and then went in my purse to look for my Sally's card. Once I located it, I put my wallet pack in my purse and zipped it up. Then I picked up the three products and started heading for the register. Before I could get there I was approached by one of the workers and asked if I had just put something in my purse. I was in shock, because I have never stolen anything in my life! I gave her the three products that were in my hand and showed her the inside of my purse. She apologized, but I could not for the life of me do business with them after this. I will also never do business with this store again! Beware!

Abysmal customer service!!!, even the store manager is the most bitter person I have ever talked to, she never greets people or smile at least. I think someone with knowledge on what good customer service is, deserves her position, I personally won't go there anymore, it is so annoying!!!

Love this place...carries everything I need.

I love shopping at Sally Beauty Supply stores, because I always find everything on store and service is great. But this location iron bridge plaza has the worst customer service helpers to help you. I went to take my daughter because she was excited to buy a few items for her homecoming dance and get a consultation, the two girls at the site there did not have any manners and when my daughter ask for the help, she just pointed out at item and turned her back away just give us the dirty eye look which was innapropriate and walked away. My daughter and I will never ever go to this store ever again. They just judged us by the way we were dressed and they were racist because we were the opposite race color; if you know what I mean?

Its a decent store. They have a good amount of products. The store is a bit small though!

Terrible customer service!!!! I was treated poorly and the manager here does not care, she treats people badly and allows her employers do it too. I will not be going back to this location as long as these group of girls are there. I might be old school but I feel customer service is the key to running a successful business. Make sure You pull out the ads so they will give you the sale price else they will charge you full price and blame it on you!!! What made it worse is this lady was rude to me in front of my daughter who by the way was so upset she started crying in the car when we were leaving.:(

They have good deals and cheap prices.

I have been a customer at Sally for a long time, but I will not shop there anymore, customer service is lousy, you have young girls that do not help you they don't welcome you to the store, and they do not know much about what they are selling!! this is at 8110 Houghton Road number 150.

Just to thank the wonderful clerk who helped me contact AAA as I had flat tire after shopping in store.I'am from London Ont. and she was very helpful and kind in all the heat she called AAA and within 10 mins someone came and changed flat and she recommend Discount tires which was very near and within ann hour we had 2 new tires and back on our shopping trip. Many thanks again

the manager is like the wicked witch of the north in training....I hope I never have to shop there again!

I go to Sally Beauty supply only about once a month if that, Every time I go in there the ladies that work there are so amazingly nice and helpful, but not pushy. I was in there a couple of months ago because I needed a new straightener, and one of the associates was stocking and stopped to help me find one that was in my budget and also highly recommended, I love it btw, and I also got some awesome white eyeliner (looked all over for white and couldn't find it w/o glitter). Then I was in there a few days ago and as soon as I told the associate I was looking for nail bond stuff to do gel nails she bent down and grabbed it for me from behind the counter (I just purchased everything before I decide whether I want to make that my living or not). This may be a long review but I get tired of ppl just complaining so since I have always had amazing experiences here I figured I would leave them an Awesome review...Keep up the good work ladies

Sally beauty supply is the best hair store in flagstaff. They have a wide supply of hair products.

I was very happy to find a Sally's in Chicago! They have the best beauty products for all types of people.

Place is always stocked, people are very generous and willing to help, and the store is always neat and cloean. I go there for all of my needed beauty products.

The person that picks up the phone has a bit of an attitude and did not say goodbye

every review that I post gets deleted. I find it hilarious. I will continue to write them. This isn't the only place I am spreading the word. If you want to get treated like you're a huge inconvenience and not worth any actual service....this is the store for you. Management is awful and the sales girls follow their lead. I already complained to corporate and plated my complaints on consumer sites, so keep deleting. I will NEVER give my money to these girls who don't understand the meaning of customer service.

Shopping at this Sally store, #892 is an experience in diminishing return, and a good reason why on-line shopping is a better option. The staff requires that customers serve them. They will not extend themselves beyond their own convience. If you expect to be served, try other shopping options.

Great store, helpful staff and great selection if everything I've ever needed for my hair.

this location is small but just as good as any other close to everything and nice girls

The customer service at this store leaves much to be desired. One worker in particular is just rude. I've shopped there a number of times and it has always been the same. Thank goodness there is another Sally's close by. The employees at the Northlake location in Charlotte are fantastic!

thanks to jill i had horrible brassy hair turned beautifull blonde thanks to her advice////// thanks jill!!!

I went to the store because my hair didnt turn out the color it was supposed to and Vivi ( if I remember correctly) was a great help! thanks! Im a very happy customer thanks to her!!

Right next to krogers. Great location. They have great variety and everything I need. Great service when I went. Two ladies asked if I needed help. Love this store

Everyone who was working was courteous and a big help. Especially the tall girl with the blue/purple/pink hair.

I have been through the rainbow and back with my hair and I can say I would not trust anyone but the fine ladies and gentlemen that work at this fine establishment! Thank y'all for the help!

return policy - unacceptable. with product and receipt in hand - the person in charge of the store should have authority to replace a product purchased within a 3 month timeframe that stops working. Will be sure to shop for products (hair dryers, flat irons, etc) at a store that will back up their products / replace them in a reasonable amount of time. I've never had to return a hair dryer before - unfortunately the first time with Sally's. I won't make that mistake again.

I Was in beauty supply store on 3/14/13, wanted to buy an iron and had a beauty supply gift card wanted to use the gift card and use the rest on visa, employee said that was not possible had to be only cash i couldn't do that because didn't have cash on me so I left and other day went to a different beauty supply store and was able to do use the gift card and the rest on visa! Very unprofessional store looks like employee didn't want to sell the item to me was very unhappy!! Not going back there again

Very nice salespeople helpful high quality items Would go back highly recommended

I have never experienced such an uneducated manager! Talk about someone hating her job. Most of the employees are lovely and will go the extra mile but corporate should greatly consider getting rid of the rude blonde who shrugs at your questions & the clueless manager who speaks terrible grammar.

First time visiting store, store associate was rude did not greet upon arrival nor did she thank me for my business. Wow, non customer service skills.

Sally's beauty supply has everything your looking for! I got the hair extensions and hair supplies I needed! That I couldn't find anywhere else :) I love this store.

This location has exceptional customer service . Staff is super helpful... Always reminds you of special sale items.... Love the polish selections, usually carrying most current trends.... Only wish they would replenish some of the polish stock... So many more colors I want to buy....:)

Everytime I go, I have had great customer service. Store is always clean and well organized.

I called to ask about a product & the girl who answered talked so fast I couldn't tell what she said. I attempted to explain & was told off in no uncertain terms. It was shortly after 7 PM on Sat., 1/12/2013. I hung up but will never shop at that location again. Supv. should do some investigating. Another location could not have been more polite in Frisco.

Have everything - very helpful staff

This particular sally beauty supply store is awful! They close & open when they feel like it and lie to consumers about special offers & sales! All employees are extremely rude except for 3. They even went as far as to locking me in their store along with a couple of other customers, so that other costumers couldn't get in & shutting off the lights an hour before they were suppose to close! Worst shopping experience ever! I dread shopping there now days, always feel rushed & uncomfortable, & thats coming from someone who has been a regular customer there for roughly 20 years! I do not recommend this particular store.

A good friend told me there were cheap hair extentions at Sally's. When I arrived at the store, everything was over expensive. There was only wigs, glue-ons, and weave-in extentions, which I did not want to buy since it completely damages hair. I found cheap extensions. But it was not my hair color (Light Brown.) It only had hot pink, Neon green, and a bunch of fake colors.This would have been fine for a party, but I wanted something natural looking. The workers at the store were not helpful, or curtious. When I came into the store, they did not say hello, they just looked at me. Plenty of workers passed by, when I was very confused looking for the extensions. They did not bother to help me at all. I left the store, very disappoited.

I called the 800 numbers for Loreal and Clairol and neither could help me with an answer to my hair tint question. They said my hair would never be golden blonde again. Bummer! However, Kelsey at Sally's knew exactily what to do. For $25, far less than just one visit to a hair dresser, my tresses are gold again. God bless Kelsey and Sally's, you saved me money and my tint turned out lovelier than it would have at the hairdresser's.