Review for: Rack Room Shoes in Florida City, FL
New Shoes
I just bought new shoes from their shop and its so awesome, I will buy again for a gift to my nephews, great deals and awesome product the have.
I just bought new shoes from their shop and its so awesome, I will buy again for a gift to my nephews, great deals and awesome product the have.
This store is closed
i love rack room shoes
the staff at this rack room is wonderful. they are helpful and will order or transfer your size to this location. it made it so wonderful not having to run all over town to get my shoes.
Stoped in to buy a pair of athletic shoes, when an associatte informed me i could buy one pair of shoes and get the second for half prcie. So i was able to buy a nike sneaker and a pair of nike sandals, The store was neat and clean and the staff was very friendly considering how busy it was the time i was in. The staff were working hard to please everyone, some of the customers were rude when speaking to the staff, which is normal for this area. I was pleased with my experience and will be back again.
I went in this particular Rack room Shoes awhile ago, with my mother-in-law-to-be to find shoes for my upcoming wedding. We walked in, and received no welcoming. There was a radio at the counter playing rap music that was using some pretty colorful words. We were the only customers in the store at that time, and a employee walked past us twice without even looking at us. We browsed a bit, and then different employee walked past us and all she said was "Excuse me" with no smile, or anything. It was pretty dull, and we saw another costumer walk in and treated the same way. And as we were leaving, there was an employee sitting next to the radio at the counter and they didn't even say anything to us as we left, just looked at us. Pretty disappointed, we will not be going back anytime soon in the future.
don't go into this place. the manager stephanie is very rude and too lazy to properly help a customer, and the store was a mess when i was in there. complete waste of time - the shoes were ugly and the service was horrible!!!