292 Reviews For Goodwill

Average Customer Rating

1 2 3 4 5
Score3.6

Review for: Goodwill in Yakima, WA

The address is so. 1st st..

1 2 3 4 5

I had never been in a "perfect" goodwill before I was dazzled supremo!!

-by (06, January, 2016)
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Review for: Goodwill in Commack, NY

False Information!

1 2 3 4 5

There is no Goodwill store in Commack NY!

-by (13, September, 2015)
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Review for: Goodwill in Davie, FL

Lousy customer service

1 2 3 4 5

I have to agree with the previous writer. Horrible customer service at this store. Manager was gracious, the employees shouldn't be working with the public! I will start using the Salvation Army instead.

-by (25, August, 2015)
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Review for: Goodwill in Tarzana, CA

Best store !!

1 2 3 4 5

Excellent customer service! The current manager, as of Aug 2015 Is superb !!! I've been a customer @ this location for a while & I had to write this review because I notice a BIG change / improvement in the store lately! The staff is very welcoming ! A+

-by (23, August, 2015)
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Review for: Goodwill in Fredericksburg, VA

Great store

1 2 3 4 5

This is my All Time favorite Goodwill anywhere !!!!! I have been to a lot of locations and this by far is the best. It maybe small but it's Great. Always find a good deal there.

-by (18, June, 2015)
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Review for: Goodwill in Oklahoma City, OK

nice store

1 2 3 4 5

I thought it was a very nice store and people that work there are very nice

-by (16, May, 2015)
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Review for: Goodwill in Fremont, OH

businesses

1 2 3 4 5

It was a good atmosphere and the people were kind and just very helpful.

-by (20, April, 2015)
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Review for: Goodwill in Santa Paula, CA

Really good selection!

1 2 3 4 5

I can almost always find a few choices in what I'm looking for here -- whether clothing, costume pieces, shoes, household items such as dishes, silverware, knick-knacks, or curtains.

-by (07, April, 2015)
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Review for: Goodwill in Pharr, TX

Good store

1 2 3 4 5

The store has a great range of products at fair prices and that alunos bullrings are difficult items currently get

-by (25, February, 2015)
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Review for: Goodwill in Pharr, TX

good attention

1 2 3 4 5

The store has a great range of products at fair prices and that alunos bullrings are difficult items currently get

-by (25, February, 2015)
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Review for: Goodwill in Bakersfield, CA

Excellent drop off facility, behind store

1 2 3 4 5

This Goodwill drop off was simple; drive behind store, and the customer friendly, helpful staff accepts your donations. Thank you..... A++++++++++++++++++++

-by (16, February, 2015)
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Review for: Goodwill in Battle Creek, MI

Uncertain operational hours

1 2 3 4 5

Upset with the random closures of Goodwill. I ventured out in the snow to pick up an item I purchased yesterday only to find it closed!!! Wasted 15 mile drive. Ridiculous!!!! This has happened on a few occasions and not in blizzard conditions!!! I find it rude!

-by (02, February, 2015)
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Review for: Goodwill in Oshkosh, WI

Great Store

1 2 3 4 5

Goodwill has certainly changed its image in the last several years, and this store is proof of the positive changes they have made! The staff is extremely nice, the store is very clean and orderly, and the 'finds' are AMAZING! I love the 'thrill of the hunt' when it comes to thrift store shopping, and this store never seems to disappoint!

-by (29, January, 2015)
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Review for: Goodwill in Tumwater, WA

Fabulous!

1 2 3 4 5

You can find almost anything there!!! And for a good price too!! And their workers are mostly helpful.

-by (14, January, 2015)
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Review for: Goodwill in New Philadelphia, OH

clean store

1 2 3 4 5

Love this store, have been to others in my surrounding area and this one is kept up nice and clean!

-by (12, January, 2015)
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Review for: Goodwill in Fort Walton Beach, FL

Great store

1 2 3 4 5

This store is large, clean and bright and has a much larger selection than other stores in the area. Still had a senior discount day as of March 2014. Hoping that they still have it this winter.

-by (01, January, 2015)
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Review for: Goodwill in Easton, MD

Good Store

1 2 3 4 5

very helpful and selection is good for a store in this size in community

-by (19, December, 2014)
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Review for: Goodwill in Bloomington, IN

Great dishes and utensils

1 2 3 4 5

The dishes and utensils are great with excellent prices.

-by (07, December, 2014)
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Review for: Goodwill in St. Albert, AB

Goodwill St. Albert has moved to Tudor Glen

1 2 3 4 5

This location has moved to Tudor Glen Shopping Centre by the Medicentre.

-by (29, November, 2014)
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Review for: Goodwill in Barrie, ON

Goodwill Sucks

1 2 3 4 5

They are rude. The don't accept any donations that are not in mint condition. What do they expect fine bone china? Then they charge to much for their items. So much for helping the less fortunate. They will never get another donation from me!

-by (20, November, 2014)
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Review for: Goodwill in Belleville, IL

Goodwill For Sure

1 2 3 4 5

this place is just wonderful I go there often, things are neat and organized The ppl there are just great very helpful and friendly.

-by (19, November, 2014)
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Review for: Goodwill in Coshocton, OH

great store

1 2 3 4 5

I luv the goodwill I go there all the time. They have alot of nice clothes there .. Well mostly all the time but its a great store... ;))

-by (09, November, 2014)
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Review for: Goodwill in Venice, FL

Rude

1 2 3 4 5

One of the two people helping unload was very rude. Never have been treated so badly when making a donation.

-by (28, October, 2014)
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Review for: Goodwill in Cuyahoga Falls, OH

quiet but poor service

1 2 3 4 5

some of the older cashiers are nicer but the manager and younger staff are always really angry

-by (22, October, 2014)
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Review for: Goodwill in Fort Myers, FL

Nice Goodwill Store

1 2 3 4 5

This is a large and clean Goodwill location. Friendly staff at drop off, good deals in the store.

-by (20, October, 2014)
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Review for: Goodwill in Cheektowaga, NY

goodwill

1 2 3 4 5

There is always a good find. A lot of th clothes are so different that I shop there just to find a deal and find something unique. Always a good place to shop and now that Hallloween is coming up there is a lot of outfits to choose from.

-by (05, October, 2014)
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Review for: Goodwill in San Jose, CA

Awful Experience

1 2 3 4 5

The guy there just didn't want to work and was telling people that the truck was full while there were still spaces to store several boxes. He sent a person with just two paper bags full of donations to another location. I had to move all my stuff in the truck myself because the guy wasn't strong enough (even though the boxes were small and I was only donating clothes). If you want to donate to Goodwill, go somewhere else.

-by (26, September, 2014)
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Review for: Goodwill in Canton, OH

expensive!

1 2 3 4 5

This store is way overpriced. People who donate want to help the needy in true GOODWILL spirit. The merchandise is very very expensive. This is common knowledge to area residents. They also remove 99% of the color of the day items to store in the back. I have witnessed this and they also admitted it. Goodwill is not providing goodwill for its community. At least by dishonesty at retail stores.

-by (07, September, 2014)
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Review for: Goodwill in San Antonio, TX

OMG

1 2 3 4 5

This store is GROSS, everything is filthy, dumped on tables and floor. Half of the stuff on the tables are literally TRASH like used beer cans, empty boxes, broken glass.... They don't even have a "price system". Every cashier decides on their own what they want to charge you. The customers are INSANE. pushing people, hogging 3 carts, flinging things everywhere. I know we're on the West Side but COME ON!!!!!!!!!!

-by (29, August, 2014)
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Review for: Goodwill in West Bend, WI

Worst Customer Service Ever

1 2 3 4 5

I had a very bad experience at the West Bend store with a rude cashier as did the customer in front of me. She was belligerent and when I said that the old system used to track my Birthday Coupon, she basically called me a liar. It's a shame that the card now expires. Wish I was notified about the change. Don't plan to visit here anytime soon. Will be supporting the mission. NOT!

-by (19, August, 2014)
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Review for: Goodwill in Fayetteville, NC

Any other

1 2 3 4 5

I've been here, never had a problem with staff. It's like any others I have been to.

-by (17, August, 2014)
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Review for: Goodwill in Harlingen, TX

Goodwill Service

1 2 3 4 5

Good experience there, they keep it well maintenance, organized and clean.

-by (13, August, 2014)
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Review for: Goodwill in Fresno, CA

Horrid Customer Service from Management!!

1 2 3 4 5

Horrible experience. Manager watched me waiting at the front counter for like 5 minutes while she BS'd with another employee. Even another customer had to step in and say something. After manager finally made her way to the front counter I pointed out that one of the items I had was mislabeled. She then shrugged and took it from me...refusing to fix the error. This is a normal trip to this Goodwill. Stay away at all costs.

-by (11, August, 2014)
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Review for: Goodwill in Biloxi, MS

single mom

1 2 3 4 5

Extremely over priced for donated items.. some things are more expensive than retail stores.... management needs to remember that there is a recession and people need a break.

-by (28, July, 2014)
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Review for: Goodwill in Edmond, OK

Phone response

1 2 3 4 5

Woman answering phone early AM spoke hurriedly and was difficult to understand.

-by (24, July, 2014)
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Review for: Goodwill in San Antonio, TX

Love this location

1 2 3 4 5

I love this store! I find some great bargains for my yard and home. I buy clothes at a discount and donate them to the homeless. The staff is very friendly.

-by (21, July, 2014)
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Review for: Goodwill in Irmo, SC

Great store -- mean staff

1 2 3 4 5

Great store but some of the staff are mean. Don't want to answer questions. Also made me feel unwelcome.

-by (06, July, 2014)
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Review for: Goodwill in Oshawa, ON

Gaertner

1 2 3 4 5

Not much use of posting a phone # if it can't receive incoming calls, now is it !!

-by (30, June, 2014)
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Review for: Goodwill in Dallas, OR

Goodwill Dallas OR

1 2 3 4 5

Great store. Clean for the most part and organized. Friendly staff and good for the community.

-by (29, June, 2014)
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Review for: Goodwill in Pasadena, TX

Donation & Shopping

1 2 3 4 5

Staff are very knowledgeable and the prices are great. Very clean & organized. I often Donate and usually will go shop in the, my teen prefers to shop here then the mall. "It's the same, just a lot cheaper". I must say in today's world hearing this is very refreshing. She told me about shopping there, I didn't have a clue. I would recommend this store and will be donating & shopping tomorrow

-by (24, June, 2014)
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Review for: Goodwill in Dubuque, IA

help

1 2 3 4 5

you really need to make your page a little more attractive to where when someone looks up at least it is worth understanding.. you need to put hours of operation,, and also advertise the sales that is going on ...it would really be a better site to come too!!

-by (22, June, 2014)
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Review for: Goodwill in Philadelphia, PA

GONE DOWNHILL

1 2 3 4 5

IN THE LAST SIX MONTHS THE STORE HAS CHANGED FOR THE WORSE. NOT AS FRIENDLY, CLEAN, OR ORGANIZED. LOTS OF BETTER THRIFT STORES TO SHOP AT.

-by (13, June, 2014)
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Review for: Goodwill in Cumming, GA

Not HAPPY

1 2 3 4 5

Today my husband and I donated a truck load of goodies. We donated some old golf clubs. But, before the clubs were taken into the store the guy helping unload gave them away to a guy that just came out of the store. I donated them so your store could make money!!! I have always donated things to Goodwill. But as of today I will NOT be donating to them again!!!!!

-by (07, June, 2014)
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Review for: Goodwill in Kenner, LA

Savings

1 2 3 4 5

Always a pleasure shopping here the staff is really nice

-by (01, June, 2014)
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Review for: Goodwill in Dublin, OH

Prices

1 2 3 4 5

I have noticed the prices getting higher and higher with every visit.

Doesn't this stores understand that a good part of its clientele buys for resale?

When the prices get too high, we just don't visit anymore!!

-by (01, June, 2014)
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Review for: Goodwill in Wausau, WI

No store

1 2 3 4 5

There's no Goodwill at this location. Please take this listing down

-by (17, May, 2014)
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Review for: Goodwill in Santa Rosa, CA

Goodwill is awsome

1 2 3 4 5

I think its awesome that there are places like goodwill to help people. Goodwill rocks!!!!!!!!!!

-by (05, May, 2014)
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Review for: Goodwill in Jesup, GA

best ever!

1 2 3 4 5

I love this store! Until jesup opened up the best goodwill store I had shopped was in Atlanta. It is a real gift for a store of this caliber to be located in our little town. Thank you Goodwill!

-by (03, May, 2014)
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Review for: Goodwill in San Antonio, TX

organized and excellent staff

1 2 3 4 5

I have visited this Goodwill many times and it is organized and the staff is always very helpful and courteous...

-by (12, April, 2014)
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Review for: Goodwill in Franklin, TN

To expensive

1 2 3 4 5

It's a nice organized store. I will on Furniture they get to pricey. This is a used merchandise store. I don't know of they feel bc they are in Franklin they can over charge? People in Franklin are on a budget too! All in all nice place just need to come down on the prices.

-by (11, April, 2014)
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Review for: Goodwill in Palm Desert, CA

Bad address.

1 2 3 4 5

The address 73330 Highway 111, Palm Desert CA 92260 is either old or just plain wrong. The goodwill is actually between Desert Drive and Magnesia Falls on Hwy 111 in Rancho Mirage. Took me a lot of driving to figure this out! Hope my comment saves you some time!

-by (11, April, 2014)
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Review for: Goodwill in Valdosta, GA

Awesome

1 2 3 4 5

Awesome but should stay open for longer times on weekend nights( Friday and saterday )

-by (05, April, 2014)
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Review for: Goodwill in Greenville, OH

Great store

1 2 3 4 5

Best Goodwill store around! Great clothing and top notch workers and very friendly.

-by (20, March, 2014)
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Review for: Goodwill in Gladewater, TX

awful

1 2 3 4 5

The store was closing, but they let us in anyway. Then the manager turned off the the light as soon as we walked in. What terrible service. I will never come back.

-by (16, March, 2014)
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Review for: Goodwill in Gladewater, TX

badwill

1 2 3 4 5

they leave donations in the rain then they waste the donations because there wet

-by (09, March, 2014)
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Review for: Goodwill in Port Saint Lucie, FL

Great

1 2 3 4 5

This store is very well organized, clean and everyone is very helpful. I enjoy going here and love senior citizen day! A must go to thrift store.

-by (22, February, 2014)
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Review for: Goodwill in Marion, IL

Good value!

1 2 3 4 5

Very nice selection ... Neatly organized, friendly people!

-by (15, February, 2014)
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Review for: Goodwill in Southaven, MS

not happy

1 2 3 4 5

Lots of nice stuff, priced too high! Ladies that work there are very rude.

-by (13, February, 2014)
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Review for: Goodwill in Davie, FL

bad customer service

1 2 3 4 5

Dont ever shop at the goodwill off of 84 and Pine Island rd in davie very rude employees and not satisfied with the help..

-by (12, February, 2014)
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Review for: Goodwill in Phoenix, AZ

awesome, clean, friendly staff

1 2 3 4 5

this is a great company . this store location is by far my favorite one because the very nice polite entergetic and customer service friendly. i recomend goodwill stores #1 is 35th ave. and peoria #2 union hills and 59th ave

-by (11, February, 2014)
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Review for: Goodwill in Phoenix, AZ

this is a great store

1 2 3 4 5

this is a great company to begin with but i think this is one of the better locations because of the cleanliness and very nice polite great customer service the employees have with there upbeat and positive attitudes. Highly recomend checking them out. And last but not least they always have plenty of items i love and can buy.

-by (11, February, 2014)
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Review for: Goodwill in West Palm Beach, FL

Endless Intercom Messages

1 2 3 4 5

I love this store, but lately every little while they come on over the inter-com with long, drawn out messages, while you are shopping. It's very tiring to listen to it, endlessly.

-by (08, February, 2014)
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Review for: Goodwill in Greenville, SC

love the selection

1 2 3 4 5

Great place for clothes. Im in there all the time.

-by (08, February, 2014)
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Review for: Goodwill in Cookeville, TN

This store is awesome!

1 2 3 4 5

I love going to this store when i am in cookeville....the Goodwill stores up in my area look like horrible cluttered yardsales...this store is clean, well sorted clothes and have alot of variety to choose from....The staff are exceptional! I would highly recommend this store if you are in the Cookeville area.

-by (27, January, 2014)
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Review for: Goodwill in Palmer, MA

Clean and Curtious

1 2 3 4 5

Always find something new here and it's always clean and the staff is always friendly. I love shopping here.

-by (26, January, 2014)
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Review for: Goodwill in Lehigh Acres, FL

Fantastic!!

1 2 3 4 5

Huge store!! Was so much fun shopping at New store!! And Great bargains as usual!

-by (19, January, 2014)
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Review for: Goodwill in Sugar Land, TX

customer

1 2 3 4 5

Best center. that I have ever been too, the employees are great, especially the guy that work at the center

-by (19, January, 2014)
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Review for: Goodwill in Exton, PA

Exton is clean and friendly

1 2 3 4 5

I have been shopping at this goodwill for years and I must say that this store has changed in the last yearthe employees are friendly and the store is clean and much easier to shop!

-by (12, January, 2014)
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Review for: Goodwill in Hyannis, MA

Rude staff

1 2 3 4 5

We went to this Goodwill to GIVE THEM things and the staff was rude, wouldn't help us bring things in, wouldn't even hold the door open.

-by (11, January, 2014)
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Review for: Goodwill in Florissant, MO

I AGREE!(Unmarked prices)

1 2 3 4 5

I totally agree. Id like to know how much it is before I get to the counter and spent all that time sorting through to find a top I liked. Now, I wont say ALL of them are unmarked but I do see items in there unmarked. Its stupid. Do like goodwill on olive and place a barb on it with the price tag if its UP in price. Its kinda annoying to find out once you pick everything out and get to the counter.

-by (09, January, 2014)
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Review for: Goodwill in Vancouver, WA

Sold Broken Washer

1 2 3 4 5

I went to goodwill on 117 ave I need a washer I thought that would be a good place something I could afford never in my life did I expect the result I got. We spent the last of our money on a washer $40.00 just to get it home and find out its broken and all the store could say is were a as is facility .They sold us a broken washer in my eyes they stole our money. I have looked all over the internet no where does it say as is facility. Were broke an I can't even go to a laundry mat because we spent our money on this broken washer they sold us . My rating of this store is negative....

-by (06, January, 2014)
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Review for: Goodwill in Omaha, NE

Boys clothing

1 2 3 4 5

This location needs more boys clothes size 6-7. I have been going to this location for past 4 yrs abt 2 times a week & never been able to find (any) jeans in this size and hardly any clothes @ all in this size, is there a reason for that? I love your store the prices are very reasonable & selection good except for the size I mentioned above. Please see about getting more Boys 6-7, would b greatly appreciated. Thank You Nancy

-by (01, January, 2014)
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Review for: Goodwill in Erie, PA

Love this store!

1 2 3 4 5

I love this store. The staff are friendly and the store does not look like a typical thrift store. I always find great clothes and cool treasures.

-by (18, December, 2013)
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Review for: Goodwill in Troy, NY

Great Store!

1 2 3 4 5

The Goodwill Store in Brunswick New York recently had to downsize to a smaller space. However, this has not changed their wonderful displays, super friendly personnel who work there! The cashiers and folks who put the items on the shelves for us to peruse can't be nicer! They always greet their customers with a smile and a Welcome to Goodwill, as soon as they see you. The merchandise is categorized like in a dept. store, but the prices are nowhere near as expensive! If you love a bargain, you will love this Goodwill store! My son is disabled and he loves shopping at this Goodwill. Everyone is so nice to him and a lot of the people there already know him by name, which makes him feel very special. They are all a group of very special people and I want them to know how much we appreciate them and their being there. We hope the Brunswick Goodwill remains in our little town and only wish them the best!

-by (12, December, 2013)
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Review for: Goodwill in Fayetteville, NC

Shopper

1 2 3 4 5

Rude! The store closes at 8:30 and at 8:20 someone shouts out the store is closing in 10 minutes and then they turned off the lights! There was someone in the dressing room! When I told the cashier I thought this was rude she shrugged her shoulders and that was it. The manager was no better. Said this was policy! I will not be visiting this store again. I can go 10 minutes to the other store down the street!

-by (12, December, 2013)
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Review for: Goodwill in Clarksville, TN

wonderful store

1 2 3 4 5

This is one of the cleanest, well organized Goodwills I have been to. I've found great items, many new with tags. All the clothes are separated by size and color. Price of clothing is a little high.

-by (08, December, 2013)
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Review for: Goodwill in Sacramento, CA

A Good Report

1 2 3 4 5

Goodwill Store # 027 is a well organized, clean store with great items to choose from. Customer service is awesome

-by (18, November, 2013)
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