5 Reviews For Garden Ridge

Cant wait to go back amazing

I will never ever shop there again. Purchase a item that was defective and I brought it into the planostore and manager stated to call the manufactor. There was no manufactor number on the box. He would not even help me. There is no customer service phone lines that you can call for help. Will never shop at this store. Rather pay more money at a competors store than here.

I purchased a tea cart. All the items were in good shape but one wheel was damaged. Spoke with the store manager at Plano and he would not help me. told me to contact the manufactor. Well box didn't have a manufactor label. Went to another Gardenridge and the manager gave me a new wheel except when I put it on. I discovered the rod that held it was damaged. I could not get any help to get this problem solved. You can not even call the stores directly or call corporate. I will never never ever purchase anything there. Rather give my $$ to walmart or any other competator. Even if it costs me more

very unique furniture, great wall art, great outdoor furniture, great scrubs, not much you can't fine for your home, shopped there for years and it keeps getting better.

Their return policy is ridiculous. You have to keep the box and return everything the way you bought it. We had a small car so we had to take the table out of the box and put it into the car. Drove it home 30 minutes away and carried it up two flights of stairs. There were some scratches and dents but we were willing to work with those small imperfections. We start putting it together and that's when we realize that the table is a defect and is missing a part to complete the ensemble. We had to repack it and drive back to garden ridge to get another table. Only after tolerating their horrible customer service and attitude of the employees were we able to get another table. We're lucky we got the table at night and not during the day because we had put the box near a dumpster trusting Garden Ridge to sell quality items. Horrible experience. Be wary of their products. For $300 you would think their tables would be at least average.