Bought a xbox 360 controller used and start button does not work.This is the 6th time I bought somthing used and did not work. Yall neeed a xbox and a tv to test there before you buy them from customers. Just because they press good doesn't mean they work.
The staff here are amazingly helpful, get to know their customers as friends, and are always willing to lend a hand, couldn't ask for more.
Everytime I visit the store they are pleasant and well informed about the games and systems.
good but when u held a abox for me u sold it so we had to get another one
They refused me service and refuse to seve my girlfriend because she was with me they also have no good game
this store has great service and sells the best games around, i wont go anywhere else!
Good store. Friendly and knowledgeable employees.
Got to say had a really ruff start at Gamestop today, and had every intention on wrighting my first review as a negitive one, but in the end Ive got to hand it to Woodie, he did his best to make things right and I can respect that, the first three tablits were a failed atempt to buy for diffrent crazy reasons like no box, then no charger, then weird no size modle desplayed just more expencive on, but in the end i got a fair price on higher gig tab and lowered price in wifi reciver, left happy, Thanks WOOdie
On sundays the store closes at 6 oclock. i called while i was on my way just a couple of minutes away and then i got there at 6:01 and the guy locked the door while i was just about to open it and laughed. this is terrible service and i cant believe he didnt want to make just one more sale.. im never coming back here.
yes i called and yes yes i did and they put me on the holding for more than five munites then i hung up and tried again. another hold
Trust, only good reviews are left by store OWNERS. Period. Walmart is cheaper, and so much nicer. These idiots dont even answer the phone half the time, have no answering machine/service when closed to give hours of operation, and are almost always wrong when they do answer the phone. The only way their still around is by ripping off kids by selling at high prices and giving no trade in value. Keep your old games, trade them with friends, but BUY your new games elsewhere!! Never again GameStoop.
Trust, only good reviews are left by store OWNERS. Period. Walmart is cheaper, and so much nicer. These idiots dont even answer the phone half the time, have no answering machine/service when closed to give hours of operation, and are almost always wrong when they do answer the phone. The only way their still around is by ripping off kids by selling at high prices and giving no trade in value. Keep your old games, trade them with friends, but BUY your new games elsewhere!! Never again GameStoop.
I've been into this location on several occasions since October 2012. Even when other customers are rude, obnoxious, and impatient, most of the employees don't mind spending their time to let you know about upcoming games or promotions. You know... things you might be interested in. Thanks for the good service.
don't shop at Gamestop because they don't care about you. They have strict policies and the trade in credit is a joke. They also open up brand new games and take them out of the shrink wrap, then put them in these paper sleeve envolopes and sell them to you as new. Meaning there going to charge you the full 60 dollars for a game that is scratched. They are violating all 50 states in the U.S. It's called the uniform deceptive trade practices act of 1964.
don't shop at Gamestop because they don't care about you. They have strict policies and the trade in credit is a joke. They also open up brand new games and take them out of the shrink wrap, then put them in these paper sleeve envolopes and sell them to you as new. Meaning there going to charge you the full 60 dollars for a game that is scratched. They are violating all 50 states in the U.S. It's called the uniform deceptive trade practices act of 1964.
The people who worked here were great at what they did, I didn't get ripped off, and I plan on going back today!
The staff here are just great, they know their games and suprizingly the first gamestop where the employees know what im looking for, or there to get. ill never forget the midnight release of BO2.. the best party ive been to for a game. This is the only store i leave base to come to besides the gas station, id travel all the way from georgia to buy from there, which i actually have done before.
I was walking around, while looking at games, and out of nowhere, one of your employees grabbed my buttock. I let it happen, but immediately left the store. I was scared for my life. Ain't nobody got time for that.
Theyve got a great selection and the employees are friendly and helpful.
Customer service at this store absolutely sucks! The store is small and the staff is rude and doesn't help. I can't believe GameStop would close a store nearby that had excellent customer service and keep one open that obviously doesn't know how to work with the public. Horrible staff. Horrible service. The store is dirty and unorganized and you expect to keep my business? GameStop I can do better service elsewhere. You have now officially lost my business.
Excellent, very friendly, highly knowledgeable staff.
Just called and asked if they carried a game. The girl says it is not in the computer. I am fairly certain they have it so I ask if there is anyone in the store. She says no. I ask her if she could see if it is on the shelf. She responds "well I'm looking at the computer and it's not here". No problem. Ill take my money elsewhere. Mind you, this store is about 200 square feet.
This gamestop is the main gamestop i goto. They have great costumer service,and treat every costumer with respect. Although this is the main gamestop i goto the other gamestops are great as well.
Best gamestop Ive ever been to!
I should of known that this gamestop did not want to help its customers when they failed to pick up the phone on several occassions. The store is the size of my living room and there are at least 2 on staff....why cant they pick up the phone? They have no customer service skills and apparently dont know what it means to be polite or helpful. There are a couple of associates that are ok at best but whoever is setting the standard for how they treat their clientele has NO standards. You ask them a question and they are not warm and friendly...you are lucky to get a blank stare....Maybe the manager is just a social mizfit gamer that hires other antisocial misfits gamers. Lol. Prices and policies are inconsistent depending on who you talk to. I was given a price for trade in.1/10 and when I came back.1/11 the miserable woman behind the counter would not honor it although there was record of what I was promised the previous day. Goodbye Gamestop on Roosevelt!
i like the service very much and u dnt have to wait long to get anything done... i was greeted well when i was tradeing or looking and have great lookin peole there lol... and is a great store i love it...
I was sold a broken wii and I was told by staff that they could not do anything to help me very upset they just lost a costumer and I will make sure this gets around please do not go to the York GameStop
its is very clean. the staff was helpful and very enthusiastic about there job. all-round it was very well done and helpful. the only down side is there is a delay when the store is half-full.
My stop for everything from games to systems gr8 staff
Thanks guys.
always helpful. if they don't have what you want they try their hardest to find it for you
I can always find what im looking for employees are happy to help you at a fast and decent paste.
Friendly people , clean , very informative love the employees
My son and I went in to this GS on Sunday 11/25/12. My son is 13 and had several questions. The young lady working there (may have been a manager) was extremely kind and helpful. She was very attentive. She answered all of his questions and even helped me with a product I was looking at for a younger member of our family. The Game Stop at the West Manchester Mall has a manager who acts like he couldn't be bothered. We were in that store a day later and when we referenced that we had been at the Market Street Game Stop the evening before he had condesending remarks about that store which I thought was inappropriate to say in front of my three children. I wanted the Market St. store to get a good review because they were very helpful but mostly because they were so respectful to my son and did not make him feel like a bother. They will get all of our business from now on!
I was shopping with my 6 year old grandson on sat 11-24-12 at 7:30pm. He desperately needed to use a restroom to urinate. The polite sales clerk said OK BUT the rude manager said NO!(one word answer)! Perfect example of "not what you say but how you say it"! I left and bought from a competitor $375 (3DSXL, DS Games, Skylanders, etc). I always enjoyed the polite & helpful sales people BUT won't return because of this rude manager!
I pre-ordered the COD Black Ops II, and was suppose to get double XP points. The disc was defective, so I returned it, told the sales person I had prordered it and was concerned with the double xp points promised because It was a preorder. I am not able to get the double xp, and the store never answers the phone! I get a strange sound then asked to enter a code. I thought a store was suppose to answer their phones. I called another store and they would/could not help. So someone might want to ask why the store ignores the phones, the staff lies to customers, and when you try to solve the problem you can not because no one picks up the phones.
I would recommend to others to shop at a different store.
I used to stop into this GameStop whenever I wanted to reserved, buy, trade, and sell my games. The employees here used to know so much about games and would even offer their option on games. However, recently, those employees are no longer there and are replaced by dull, non enthusiastic, uninformative workers. One in particular was a young man that looks like he's in his mid 20s, glasses, white( not that race matters), with a full Beard. He welcomes you as you come in as any other employee (company policy) but does not come off as friendly. He doesn't want to be there ( shouldnt show that), acts as if he's doing me a favor by helping me and answering my questions. He isn't the only problem. This GameStop is usually somewhat busy.. You would think there would be more employees, especially during the holiday seasons. No longer going to this GameStop.
wonderful game and you guys are great you have great service
Lived by this one for years never had any problems with them all awesome attitudes friendly people 10 thumbs up
The store itself is great, its clean and new but the staff is lacking. the manager is rude and impatient. the rest of the staff is nice and willing to help. the inventory of the store is always full and new releases are always in. To me 3 out of 5 stars is the highest this establishment should be rated.
This store an all the employees there are super ! Always helpful an knowledgeable since I jus start gaming, they never yell when my daughter runs around I go all the time MY FAVE SPOT :-)
I recently visited this store with my boyfriend because I wanted to buy some games for myself and for the two of us. I was happy with the kind of choices provided and found what I was looking for pretty easily. I did run into a snag when I reached the front counter. Being a girl visiting a gaming store I knew there would be some fun poking. What I did not respect was to have the gentleman helping me be sarcastic to the point of being rude and for him to complain the entire time as he got the games for the cases. In all honesty I really didn't even want to finish the purchase at that point the only reason I did so is that my boyfriend had mentioned earlier that he wanted to return some games anyway. Not only do I never want to go back there again for games I want I don't even think I will go back to purchase things for my boyfriend and he is an avid gamer. I hope that this review hopefully draws attention to the fact that despite not being the stereotypical customer I was still a paying customer and deserve some ounce of respect.