service is absolutely the worst! employee not helpful or friendly. I would recommend people spend their hard earned money elsewhere as these people seem like they hate their jobs and take it out on customers.
"Hours may fluctuate" this page is not helpful
I love how I walked into the store and had so many employees, and ask for help!!A great positive experience for the Canadian tire 130th!! I will surely be back again!
will not give the store hours on this site .. have checked out 3 sites already .... can you not put all information on one site .... grrr
If tires with correct air pressure, the tread will wear more evenly so the they will last longer, your car will handle better and safer, and you will save money on fuel.
Spending a couple of minutes a week will achieve optimum performance from your tires and prevent a costly tire repair down the road.
Last Thursday night my husband was doing a repair on a vehicle and we checked your store hours which stated you were open until 8:00. He drove over and the store was closed. He had already had a difficult day and your store really added to it. If you say you are open then BE OPEN!
Pretty good service
Canadian tire est un de mes magasins favori. Mais cettendroit est special; impoli et je men foutisme mais la meilleur , le gerant intimidateur qui jouent au bouncer. Ca doit etre beau avec les personnes agees! Le premier mafasin ou jai decider de ne plus jamais aller.
are they shut down or what? I keep getting a recording!!!
would of got better service from a a kid in pre school
I was looking for a coffee pot. I checked online and found 1 at CTC. Went to get it and was told it was a store demonstrator and could not sell it to me. I asked if they could call another store and have one brought in and was told no but I could drive to another city and pick one up. I stormed out and went to another store and paid an extra $20.00 and will not go back there again.
Really shitty store. Employees very uneducated on products and they were unable to answer my questions.
Spent the best part of 3 hours on the phone, but no one would pick up. when the did answer the phone they hung up on me. Customer service is a joke.. got my tires in the end, but will never shop there again. the people responsible for bad service should loose there jobs
extremely bad service , i had couple of incidents where i had to take my vehicle there and the service i received was bad. ill never go back to canada tire particularly millwoods branch . very disappointing
I've had three bad experiences in a row at this Canadian Tire. This store is the perfect place to go if you're looking to waste time--and leave empty-handed & annoyed. Most of the staff can't even pretend they're interested in helping you.
I've shopped this store for years, and the service keeps getting worse. Most staff struggle with English, not understanding your request, then sending you from one dept. to another. Always so hard to get help. Very frustrated and won't be back.
manque de professionnalisme. job de freins mal faite .
Hi All. Well I am sorry but I have to disagree with you all. I actually have had nothing but good experiences at this location. I ve always been asked with smile if I needed help with something or if I found everything ok. As for the automotive side of it. I would never bring my truck to any Canadian tire anywhere as they are rip offs. I moved here from Ontario 4 years ago and thays who I felt with there. My bill was never less then 1000 dollars. I mean even for the simplest thing. They always said there was something else wrong. For that I would fix my truck myself. As for you people who have had bed experiences in the store. Maybe it's your approach. Try smiling yourselves and being nice. It will get you further.
Worse store policy . Bad bad customer service. Will never visit this store again.
Liar and a cheat. I was led in the wrong direction by this said 'David Essensa', or so his name plate says. I was so upset I could have shoved my boot so far up his prosterior, he would have been flossing with my shoe laces. And he knew it too. That's why he tucked his tail between his legs and fled in terror. My ears still ring from the high pitched seal-squeal. Overall though a solid 3/10.
If you need auto service you will get the worst experience ever. Poor communication, constant placement on hold when you call to schedule appointment. Would never recommend that place.
This is not the 1st time I've had poor customer service from the service dept at this location. I am currently on hold after the phone was picked up. No hello, please hold, nothing! Just right to the "ignore"button/ Last time it was a female who charged me $20.00 to dispose of a battery I had bought there 2 days before that was a dud. This was without even asking or letting me know. I had to find out from the bill. Bill, what bill? It\ s there warranty issue. Talk about sneaky
not a bad place at all, compared to any other downtown locations near by. 4/5
Just bought a vanity at the Vermillion location. The item I wanted was up high on display. Staff were helpful, friendly and efficient. In no time they had it down on the floor, through the checkout and in my car. So impressed with the service. I don't live in the area but will shop here again. Thanks Canadian Tire for a great shopping experience.
Very professional, knowledgeable. Competitive charges.
auto parts was always very nice to me, gracious and explaining very well. Cashiers have not caused me any grief. No complaints
I like this store very much, the workers are very nice, helpful , gentile . The prices are very good.
Had a bad experience in the automotive department staff were not helpful or friendly staff does not know what they are talking about and I highly recommend nobody shop there
Expensive fixes when not justified. Passes off scrap as parts removed. Unreliable, and I will not return.
recently moved to creston from east kootenay always went to can.tire in cranbrook was driving through castelgar stopped at can.tire when in and was blown away.I have never ever seen a nicer store it was clean,merchandise displayed that was easy to find everything organized it was a real treat to shop there ,thank you for a great job
If London Drugs takes back any Styrofoam it uses in products it sells - Why can't Canadian Tire do the same?? I purchased a large dresser and now am stuck with a large amount of the Plastic.
Wheel wheel Good!! Chinese foods hot.
They are the best at what they do. (Unfortunately, that isn't car repair - it's making excuses.) I advise you to run, not walk, from this place. I wouldn't bring my car back here even if they offered free service; and that's not an exaggeration.
Hit a bad pot hole and Canadian tire was the only place open on a Sunday and they tookme right away and were very honest, amazing to deal with, quick work and a good price!! I'll deffinately go back for more auto service/work.
Got repairs done on time and friendly staff. Happy with my repair and not having to waste any time at other downtown locations. Will come back again.
poor to low fair ,,,,and never have items that are in the flyers.
Really bad service !!!! Bad bad
Pathetic . Everything is locked up and nobody has the god dam keys . Vary upsetting . I will NOT !!! come back
Be nice if they posted opening hours instead of saying they fluctuate!!
The manager at this store is extremely rude. Explains that all Canadian tires have different policy's. Has no customer service skills. horrible
Do yourself a favor and take your car anywhere else!!!!
no buisness hours
Great service, good work people!
Wow this is a very informative site especially with the nearby stores
This review is on the Canadian Tire Store 1600 Carling Avenue, Ottawa store #290. I am a regular shopper there and have never been disappointed. I especially would like to mention the service, friendliness and knowledge of one of your employees. His name is TIM and he is the Hardware Manager. This guy is great. Friendly, very polite, goes out of his way to accommodate my requests and really knows his stuff. Go for it Tim continue and good things will come to you.
I was checking out, buying a set of rather expensive energy-saving light bulbs. The sales clerk, upon picking up the box, gently shook it and said she thought perhaps it may contain a broken bulb. She was correct. I had not noticed. If she hadn't taken the time to check out each bulb in the box, I would have had to return to the store to exchange it.
Great, attentive staff! Keep up the good work.
Change des pieces en bonne etat, chargent une fortune, voleur, à éviter absolument.
Every time I go here no body knows anything and the service here is terrible. No body smiles or offers to help and their return policy sucks to Wal-mart is at least reasonable sure not like the olden days.
Extremely poor customer service.
Very good prices and the best automotive centre for parts. The service centre gets very busy, sometimes requiring overnight stays.
Don't ever try to call automotive, because you will NEVER get through!!!!!!!
Not impressed with the automotive services. Staff were not helpul or friendly.
I also had terrible service from them, never going back. I give the no stars
Horrible service, they don't answer the phone, and don't return calls and will frustrate you to know end
Love it
I live in Ontario, my son lives in Edmonton, he just bought a house and I wanted to buy him some pots and pans as a house warming gift, but to ship them from Ontario to Edmonton would cost me a $100.00 dollars. Canadian Tire would not assist me with this. I will spent my $350.00 dollars for the pots and pans but I guess I will use an American company that will except my Canadian Tire Visa over the phone. And trying to post this review is a hassle as well.
My granddaughter took her vehicle for a clean air test at Canadian Tire 4100 Garden Street Whitby. The mechanic proceeded to test the vehicle even though the engine light was on and knowing full well that it could not be tested. Very dishonest. I would not advise anyone to take their vehicle to this location. Ostracize these thieves.
Misdiagnosed the problem, Overcharging very bad customer service Not trustable
very pleasant and always made sure, the customers had what they needed
shopping at the woodlawn store may be not as bright but the staff is more helpful and friendly than the stone road store. one manager (kerrie) was very rude to myself and the customer in front of me. with all the new shopping , including target and costco you would think that customer service would be the focus of all these employees. too many new staff only working for the pay check that is evident by the socializing.
My wife had her car serviced yesterday, including timing belt and sparkplugs according to the manufacturer's recommendation. She received a phone message from Jay stating that "It looks like the sparkplug wires need replacing". She agreed on that basis, but asked to see them. Upon inspection the wires were in good shape and didn't need replacing. The explanation by the counter-person in charge was " We always recommend replacement". This is a violation of trust.
garbage
We went to check out this store after passing it many times on the highway and were very impressed with the attentive service we received!! Kudos to great customer service, more locations could take a page from your book.
In the last few months I've been using listowel canadian tire for some repairs and maintenance on my vehicles. I've never been disappointed in the staff at the service desk or the mechanics. My most recent visit resulted in some significant damage being done to my vehicle.Where a lot of places would simply hang a person out to dry I have experienced professionalism of the highest marks from the people at this location. They have done absolutely everything in their power to make this right.To the team at canadian tire listowel i tip my hat. Will I bring my vehicle back? I certainly will and I'll recommend them.
This place is a joke and an insult to the Canadian Tire store name. They never have items shown to be in stock and refunds or exchanges are a total hassle to say the least.. My refund for a defective product returned less then 24 hours after purchase was in the form of a gift card even tho canadian tire policy states full refunds with recipt... I will never shop here again
On Sat July the 6th I was in a small accident on my way to Thunder Bay.The service people were the best I have never seen and got me on my way FAST.What a great store and service people. Thanks again
Made an appt for 8am, showed up and it wasn't in their books. took business elsewhere.
Since day one, I have gone here. We have moved several times over the course of a few decades. We even lived in Carseland but it didn't matter where we lived we always came to this location. And always will! Customer Service, Quality Staff, Parts, Auto, Garden, Kitchen, you name it, this location is just better then the rest.
Always well maintained
On several occasions - at least 5 times in the last 6 months, I have been placed on extended hold to try and reach the automotive department. The customer service person simply says "they are with other customers" - but within the span of an hour no answer! Very poor service.
i can remember going to ct as a kid and later got my part time job after school at ct and now as an old guy i still go to ct . allways love to life time warrenty
Do not shop here. Had tires put on and they lasted one summer and they were not cheap. After getting home I took a look and questioned if they were even new. Do not shop at the Arnprior Canadian Tire.
bad customer service. just horrible. i ordered something through their catalogue and after the 3 week wait time like they said they told me it was backordered from the manufacturer.
i will never purchase here again.
Un service a la clientele des plus désagréable et incompétant. Comme un autre interlocuteur a mentionné ils changent les pneux et ne revisse pas les boulons. Sur les 4 roues en plus. En plus des freins que j ai fait réparer plus de 3 fois sans encore avoir des freins qui fonctionne correctement, Je vais faire vérifier le tout par la CAA,,et remettre le Rapport a mon avocat. car j ai accumuler mes factures, avec plus de $3000 en réparations a cet endroit, sans etre satisfait .. Aussi je prépare un émission de Radio, je vais me ''Lacher Lousse'' comme on dit.. et je vais aviser, votre Magasin de l heure de diffusion,,ainsi que le Bureau Chef,, ROCK-FM.ca
WOW... such atrocious work and accountability!!! Switched out my summer tires to find a left over residue all over then tire which I had to scrub off, took my matching tire caps and replaced them with neon green ones and crack the tire sensor. The manager states the vehicles are inspected prior to leaving the garage, so how could you miss such obvious signs of poor workmanship?? When confronted, the "manager" attempted to claim no accountability, but claims its part of their policy when tires are filled with Nitrogen to notify they are filled with Nitrogen.. Its my vehicle, don't you think I will know this already.. did try and find replacement caps, even though its against their "policy". really??? Then with the cracked sensor, he turned and walked away talking to himself, I became exceedingly frustrated and appalled by this and decided to leave prior to me lashing out in a verbal rage. Will be returning to take MY tires out of storage, so this will not happen again... WOW, tires are basic for mechanics and they cant even do them right
there is one woman that i go there and she should be fired she has no peole skills at all she is older and i will get back to you with her name i do know she has been at this store for a while if you get her ask for a manager and believe me you will know
Had my tires changed and my tire fell off a week later. When I brought the car in they blamed me!
I don't like this because I was looking for timing but the timing was not visible and the other info was not supporting
Never, ever bring your car there for repair. They will rip you off with unnecessary repairs. T
Was in your store to purchase a bike. After asking 4 times for assistance and no one coming I asked a guy from another dept and he tried to help the best he could but didn't have the knowledge I needed. After being in the store for close to 45 Minutes and close to purchasing a $700 bike plus accessories some man came and told me I had to leave because I had a back pack on. Needless to say after the terrible service I had received to this point and then to be treated like a child trying to steel a candy bar from 7-11 I left purchase nothing. I went to another store and bought a bike. Your staffs lack of concern for customer service, not to mention how rude I was treated not only lost you over $1K today but I will never be in your store again. I'm not looking for anything I just feel someone who has an interest in the success of the store should be aware of the way customers are being treated.
rob, in the auto shop, put in new ones for me for free and did an excellent job. he made me smile after a hard day's shopping and made me vow to trust my dear old 1993 toyota tercel to canadian tire any time.
I love this store! They go above and beyond for their customers, and that's what keeps me coming back!
The hunting section at this Canadian Tire is terrible. It's not hard to tell who ever does the ordering and purchasing for this section has no clue what they are doing. Looks like they need to ask for help when it involves this department. Store owners wonder why people shop out of town!
The prices at Canadian Tire are amazing you can save great on skates, tires etc. I recommend looking here before anywhere else. :)
They gave me an overpriced quote, l found out too late.The last hour l watched my car...NOBODY worked on it! they said 4 hr job, it just sat their meter running! l will never go their again..fool me once, my fault. ..fool me twice...
Je vous conseille de ne JAMAIS aller au centre auto de ce canadian tire. Le service est complètement à revoir surtout au niveau de la facturation. Je suis venu faire une vidange et on me dit de remplacer la timing belt... je venais de la faire changer dans un autre garage... Attention: ils essaient de gonfler la facture avec des réparations qui ne sont pas nécessaires !
ILLEGAL TOWING AT CANADIAN TIRE AUTO CENTER
While setting an appointment at the Canadian Tire Auto Center located at 6700 Cote des Neiges in Montreal, my car was towed away while it was parked in a space reserved for Canadian Tire Auto Center clients! What a nasty surprise!!!
I parked in the proper place, my car was towed and then I was charged $75 to have the car returned. As a longtime client of Canadian Tire, this will be my last visit for car repairs, tire changes or shopping of any kind. Not a very smart way to treat clients.
The store manager made various excuses and basically blew me off saying it's not their problem!
marti g
http://twitter.com/garaughty http://facebook.com/martigaraughty
I recently shopped at your store and was helped by David Essensa. He was very helpful. He certainly is an asset to your store. Everytime I shop there I look for him. Not only is he knowledgeable he is very polite and pleasant
This is the worst Canadian Tire Store I have ever been in. The sales items are never in stock and there is generally a line-up to purchase items. At best there might be 2 cash staff members and thats after the line grows to 5 or 6 people in the one cash line. I am heading to Wallmart in future.
No More Midas for Me Thanks...
I had a flat tire and stopped at this Midas shop for assistance and was told my tire was damaged beyond repair and that it needed to be completely replaced. The tech did not even inspect the tire from the inside (probably did not feel like taking it off the rim because it was the end of the day) and told me that from his experience he knew that this tire was damaged from the inside without even having to take a look at it from the inside. I decided to get a second opinion and stopped in at Canadian Tire, just minutes away also on Mapleview. The Canadian Tire tech properly inspected my tire (from the inside) and determined that it was not damaged to the point of requiring replacement and was in fact "like new". He showed me the punctures, repaired the problem and I spent just over $30. I also found the Midas rep there not very pleasant... No more Midas for me thanks....