14 Reviews For Academy Sports

I like to help people and make them laugh

Nice store to go and shop I ask 3 different workers different questions and they were are answered to my liking

I asked a employee to help me load something two aisles away and he told me sorry thats not my area. It would have taken one minute to load up a two man lift item so i had to lift it myself because of the poor service. Me personally would prefer a bass pro shop over academy any day.

Great cheer gear!!!! 4

This took forever I was seriously waiting 15 minutes for them to answer and when they did answer they said hold on and put me on hold again I was in a rush to

As big as this store is they cant post store hours?

The store is not the cleanest. Packages are opened and look used. Trash cans always full. Paper cups and food wrappers everywhere. Parking lot dirty and not much help at the registers. Cashiers are slow. Merchandise is never available. Looks like store has taken turn for the worst.

Do not leave your customers on hold for over 5 minutes. Bad for business .

I am done going to this store the employees are arrogant and lazy. They act like your stupid for even asking them a question or your bothering them. If you hate dealing with the public get another kind of job. There are always other places to spend my money.

Bought a boat with no clue what I needed. They got me completely hooked up for a fair price in under 30 minutes and now it's off to Falcon Lake to ski and fish! Very professional,friendly and knowledgable. This is my 4th or 5th trip to this store since it has opened and it has always been a good experience.

This Academy has horrible customer service. I once walked in and began looking at fitness equipment, and not only did anyone offer to help, but they looked at me as if they didn't want me there. I also called to ask a question about a product and they said "Academy on William Cannon" No can I help you or anything like that. Everyone that works there has an attitude especially one of the managers which sets a bad example and from now on I will be going to Sports Authority.

I have been in this store several times and have had multiple problems. The employees are clueless and some of management is the same way. If you go to Dallas they are glad to see you in the store and ask if you need any help and have general knowledge of the products warranties and so on. At the Texarkana Texas store the employees and some of the management don’t have a clue. If you ask for a product they act as if it is a inconvenience for them to help you. I don’t know who runs the fishing department but they need to find a new supervisor for this part of the store. The products that are selling and we need are hard to get as the system is not reordering or no one is paying attention to this area. We are all currently going to BassPro in Shreveport once a month for fishing gear due to the lack of support at Academy in Texarkana, Texas

Manager took the sale price off an item and said I can't give it to you for that price. I thought that was so wrong since the difference was only a few dollars. They can keep it. Not going back. Manager did not care.

I know You want post this.Three Days at Different times.I stood at the counter to no avail.I don't look Pretty. So No one would be of service to me.The Depthfinder Fishfinders are behind the counter.I am not six foot tall or a fat woman . I do't look like I own a Yacht, but it is payed for.Time to upgrade depthfinder. NO ONE said Hello may I help you .Going to get a new depthfinder, but not from your store