poor customer service
imagine store, were they bag your groceries, but don't put all of them in. your cart. then you have to drive all the way back and weit, till somebody, in my case , customer service manager on duty, alehjandro, takes his sweet time to retrieve them for you.... neither he not the cashier, who did not put it in my cart in a first place, would offer a simple appology. Even after being reminded that it may be appolgy is in order here.