Complaint!
To who it may concern: About a month ago our neighbor bought my grand daughter a cockatiel from pet smart for her birthday. We fell in love with him the minute he walked in our hearts. He acted different than most birds(we have had cockatiels in the past) and he was very loving to us but we thought something was off. As the days passed he kept getting sicker..had a funny odor and trouble breathing. We took him into pet Smart to see if they thought he was ok, they assured us, he was fine. We went home, he acted different even more and continued getting sicker. We were out shopping, came home and he was laying at the bottom of the cage, gasping for air. We called pet Smart that second to see what we or they could do. They simply suggested they could put him to sleep for $48.95 plus the cost of the med's!!!! Are you kidding me??? But our 14 days was up by a week is ALL they could say!!! (what's this...the LEMON law )? We loved our bird and that was all the comfort they could spare??? I found a local vet and called them as soon as I hung up with pet smart. After telling them the birds symptoms the vet said there was little they could do. We tried feeding him by hand, keeping him warm as per the vets directions and loving him as always. After 3 hours of constant care, we left the room for a few minutes to walk back not 5 minutes later and he was dead!!! Our Christmas filled with tears. Our hearts broken!!!!!!!!!!!!!! We loved him.. he was a part of our family. My grand daughter was devastated. We will not allow Pet Smart to do this to us. We will sue, picket..whatever it takes. I am hurt and angry and have read many complaints online about Pet Smart and its care of animals and loss of birds to others as well.. This is not the first sick bird you have sold, that has died just after the 14 days. Pet Smart picked the wrong family to mess with. Selling ill birds is a very cruel thing to do to anyone. This is not over. That bird cost $120.00 and we want every penny plus pain and suffering back. The young man that bought the bird that day spent almost $300.00 on the bird, cage and goodies...all to get our hearts stepped on. With the help of an attorney we will just see what we can do. We have not stopped crying at the loss of our little friend!!! I will tell the world, shout it out...picket everyday...DO NOT BUY FROM PET SMART!!!!!!!!!!!!!!!!!!!!!!! P.s...by the way...Merry Chrsitmas!!!!!!!!!!!! Karen Glover & Family
