Littman Jewelers Albany NY

Worst jewler ever. I have yet to even get my ring and I'm so displeased with this place. I went and picked out my ring on August 22nd 2013. They said it would be done on the 30th and I could come pick it up. So. I went on the 30th, very excited to finally get it. Go in and they take 20 minutes looking for the ring. No one could find it. Turns out, the ring is in New York City. Someone was supposed to call me about it but no one did. They said next Friday it would be done for sure. So. Today I called to ensure that it would be done before I wasted my time going up there to get the ring. First, they didn't even have the proper filling and had to ASK what the ring looked like. And then told me that I had to wait until next Thursday to get it. At this point I am so disgusted with this company I don't even want it anymore. I'm sure I could find a much better ring somewhere else.

TERRIBLE COMPANY!!! Littman Jewelers in the Crossgates Mall in Albany NY is the worst business I have ever dealt with. They misquoted the price of my diamond to me multiple times, and once I finally caved and paid the higher price, they gave me an incorrect receipt and I received a statement in the mail a week later asking for an additional 700 dollars!!! To make matters worse, the band on the setting looked so scuffed after only having it for two weeks I was ashamed to show people my ring. WARNING: They do not manufacture their rings and cannot guarantee the quality of their metals! Do not purchase anything from this company. They not only were extremely unprofessional and unreliable, but I returned my ring in it's entirety and I am STILL dealing with bills coming in the mail asking for money!!! Ruined my engagement experience. I dealt with Cathy from this store and she is unbearable to do business with. Stay far far away! Got my dream ring at Glenn Peters Jeweler.