LensCrafters Reynoldsburg OH

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LensCrafters

3 Reviews
2314 Taylor Park Dr,
Reynoldsburg OH 43068 Phone Number: (614) 863-0071
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LensCrafters Store Hours

  1. Mon. 10:00am - 8:00pm
  2. Tue. 10:00am - 8:00pm
  3. Wed. 10:00am - 8:00pm
  4. Thu. 10:00am - 6:00pm
  5. Fri. 10:00am - 8:00pm
  6. Sat. 9:00am - 4:00pm
  7. Sun. 12:00pm - 4:00pm
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LensCrafters - Reynoldsburg has 3 reviews

Rude

They were very rude and very late on the drs appt. The appointment was for 9:30 finally got in at 10:30. Frame prices are ridiculous. You can go next door and get the same frame for 1/2 the cost. Only reason we went there is because its the only place our insurance is. I still had to pay a ridiculous amount for the glasses.

-by (21, January, 2015)
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Rude

They were so rude - I changed my appt to another location!

-by (21, March, 2013)
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Unprofessional!

LensCrafters was very busy when I walked through the door. A lady ensured me that as soon as someone was available that someone would be with me. I was browsing for a pair of glasses and several other people had come in. The next associates helped 3 other customers before coming to help me. 30 minutes after arriving I was finally helped. I gave the associate my prescription and she showed me some other glasses I was looking for and left me to finish looking, but began helping another customer. I sat down for 10 minutes until she came over to me to tell me that she was off at 3:00 and since it was 3:05 another associate would help me as soon as she was finished with the customer. After 20 minutes I still had not been helped. I was in there for over an hour and I left without getting a pair of glasses. I could not believe what poor customer service I received.

-by (02, March, 2013)
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