Ex customer
As of this weekend, I am an ex-customer. While shopping there on march 1, 2013 there was a shouting match in the back area that was so loud it could be heard on the sales floor.
When I asked an employee what was going on he told me that the manager is involved in a situation. The situation clearly involved a manager with serious anger issues who was screaming and swearing at an employee.
I won't shop at a store that handles internal concerns in this manner.