Head to Another Gamestop
The employees here are rude - I didn't come in for them to try to tell me that I don't know what I'm talking about - and about as unhelpful as they come. I wasn't throwing a fit, I was calm and polite and simply wanted an exchange for a defective product. They refused, despite my being within their 30 Day policy. Went to another Gamestop and they replaced it for me. Never going to this Gamestop again.