Shopping is a pleasure.
I've been shopping at this store for pretty much seven years, and I've been happy with the selection and the professionalism they feature. Just tonight, I found that some fish I'd bought during the week was bad, which is an uncommon occurrence (not sure I can locate the receipt). I called the store, and the manager, Jose, thanked me for alerting him to the problem, and suggested I drop by for a store credit. No argument, no complication; just a professional, straightforward response. Well done.