when calling to speak with someone is rediculous you stay on hold for forever and when you press 0 for the operator they hang up on you!!! i Hate Comcast they need a better phone system for customers and the options on the phone are stupid you can only go 2 ways and its either your a customer or not a customer im not a customer i just need to speak to a human not a machine!
Just got my 3rd HD box and it has the same problems that the one I returned had. I never had this problem in Atlanta. Sick of their crappy boxes!!!!
The office is ok. The comcast boxes are terrible. Made in China, they last maybe, on the average about two months. These are the boxes that allow access to "on demand". Usually, that's what ceases to work after many frustrating experiences. This time, the whole box ceased to work. I have had a technician to look at my system; the same problems with the box continue. This is just a shoddy box; Comcast should be supplying a reliable one. I have never problems swapping one for another shoddy one. This is maybe my 5th or 6th swap. Their boxes use to be ok..