One Location in Albuquerque! One! At least 1 1/2 hrs every time u go in! All the customers inside are pissed, grouchy and upset! This is unacceptable customer service for such a large company! Get it together for your customers! Stupid Comcast!
Been in twice since they moved from the miserable location and everything was great. One male Customer Rep and one female supervisor were knowledgeable and were really helpful and attentive.
With all the techs they have and non of them know how to fix the search to let u know that the only location open is on cutlet all others in albuquerque ar closed!!!!!!!
I had comcast internet only. Received a call from comcast offering tv. They charged me $15 to send tv box to my home, but when tried to activate was bad, thats why I came here. I had 98 people in front of me. Took 3 hours for the tv box to be changed... and when came home the second one was bad too. Now I had to drop both services from comcast because no way going back to this place!!
The wait times are unacceptably long. Then when you actually get the items they are used and won't even turn on. I've had to return three different times and wait over an hour and a half each time for different equipment, none if which have worked so far. I hate this place with a passion!
I love the new office on Cutler! I know that wait times have significantly reduced, but I do feel things could be a bit more streamlined for speed of service. Thank you, though for all of the good service you do give!