What a relief !!! change bundle service from Knology which the same bundle service with Comcast ,but I got more speed, caller ID for my business for ~70.00 less a month .I've seen Knology more often raises price up, and drop internet sometime too (less), than Comcast .I like to stay with Comcast, and keep Comcast. Thank you for keeping affordable
After three years bundle service with Knology, what a relief !!! compare paying 70.00 more /month ,plus I get caller ID for my business vs. Knology = slower speed,caller Id cost extra, keep raising price too. I like to stay with Comcast, and keep Comcast. Knology did have cut off too sometime, I have to admit
Service goes in and out. More out than in. If I could give into the negative stars I would.
Left WOW (Knology) after years of good customer service for a promotional price with Comcast. I am shocked at how pitiful the customer service is with this company. Three days without phone, cable and internet...I find it hard to beleive they do not have enough market share to pay for repair techs to keep customers happy. When it works the service is arguably better than Wow but the leadership of the company needs to be dismissed and a culture of caring customer service installed. They should be ashamed.
As a "loyal customer" I have the pleasure of paying 224.00 per month for expanded HD basic cable plus HBO, phone and internet. I now have the exact same channel set up through another company for 55.00 a month. When all of my promotions run out I will be paying 80.00 a month I will keep my internet from Comcast and still only pay 110.00 a month after all is said and done. Comcast is defenetly getting the too big to fail mentality and gouging their customers. Also, anytime you try to pay a bill at this location it takes 30-45 minutes because Comcast is too greedy to allow more than 2 employees on shift at a time. I have witnessed the abuse that these employees have had to endure an it is totally inappropriate.
I am at my wits end dealing with comcast. Only had them 5 months and I have been on the phone with them more than my own family. I would say 1 out of 20 comcast employees I have talked to have been helpful. BUT I STILL HAVE NO CABLE. NO WORKING BOX and Im on # 3. This is crazy. If this 3rd box they send me dont work they just lost a cumstomer for sure.