Not so helpful
I took a new iPhone 5, along with my iPhone 4, to this location to be activated. I am a previous customer—they were SO HELPFUL that day. This time, not so much. I had spent an hour at home in iTunes trying to get everything moved to new phone, activated, etc, without much luck.
As the guy was typing on the computer he says "I don't know why I'm helping you since you didn't buy your phone here."