Wrong information
I bought a new phone and the sales rep swapped my my old sim card to the new one. She assured me it will be done within an hour or 2 and i was happy to proceed with the change. 3 hours later i realised that i have no service so i phoned my provider who told me i have to wait for 24 hours to be connected. Am so frustrated and angry at the rep who gave me wrong infirmation. Surely something must be out in place to avoid a reccurance of such incidences to customers
