very poor
I visited the surrey quays store three times now, the staff are rude, they gave you their side while they are talking to you, busy fiddling with their handset, EE told me to go there to pick up a replacement sim, straight away the girl told me that I have to pay £10 and at the end she turned up saying; well I dont have one in stock, same thing again happened and I got the same response..Very rude and unresponsible....