EE Kendal

Went in earlier in the week to upgrade to a contract and two lads were incredidily helpful and didn't mind my lack of knowledge. Returned two days later when the sim had stopped working to encounter the rudest, least helpful and most superior female assistant ever and NEVER want to go back.

Staff have no knowledge of products, very poor customer care skills.

Visited store today as have a recurring problem with current handset and looking for early upgrade. 15 minute wait, to then receive VERY poor/non-existent product knowledge, and very rude female employee with unbelievably poor customer service skills. Left the store very disgruntled and will be going to alternative supplier to change contracts. Really disappointing

Waited in a queue for a long time. Product knowledge zero. Very rude and no customer skills. You have just lost two loyal customers. Very poor EE.

What a knob this guy is! I got amazing customer care and I always go back to this shop and I always reccomend this shop! This grumpy guy writing that other review obviously had a problem which stores can't solve and as an arsehole demands that the shop would do it! Some things are only for customer service which is why they have there own number!!! A shop is for sales and after help not account problems

No customer care at all as much use as a Muslim extremist in a church