Horrible,
Absolutely horrible.
Hours may fluctuate
Absolutely horrible.
The worst customer service I have ever had! Phone just rings or disconnects...no answering service...nothing to support a customer who spends gobs of money at this store! Saskatoon people who shop at Best Buy...don't do it! Go online and buy there but not from their store!
No customer service desk, never pick up their phone. I always have to go out of my way to get any information from then by going in instead of just phoning. Often times never helped until asking or interrupting two employees talking however all of the employees are knowledgeable and do help.
Cannot get ahold of anyone! Do the phones even work there? If you have questions you are better off looking online or going to the store yourself.
This isn't the first time I have called BestBuy to talk to a sales person and the phone keeps ringing and is never answered. Can't imagine how much business they have lost because of this failure to communicate.
I was at bestbuy today to buy a laptop. I stood in the laptop area for about 15 min before anybody even said hello. I finally asked about a couple laptops the first guy said I will check if we have these in stock then never came back and talked to me he just went and dealt with another customer. The second guy I asked said he was busy but said he would check the stock and also never came back. So I stood around and waited for another 30 min with no help in site so I went to the front to find them just chatting among co workers so I thanked them for wasting my time ( which they didn't seem to care) and I left and will never go back. If you need help or advice dont shop here. P.S I went to FUTURE SHOP right after got help within 30 seconds of walking in the door and know have a brand new laptop