Costco Langley BC

I find this store to have the worst layout of any Costco. It appears to be counter intuitive.

The dairy, pet food, and freezers for pasta are all crammed in a small area. Navigation is difficult around this area.

I often leave not having found what I am looking for.

I am a Executive member so i get cash back at the end of the year. I have been waiting since March for it. Ive gone in three times to see why i haven't gotten it yet. the first time the lady told me they had just reissued me one. i went in a month or so later to find out it had never been reissued. again went it a couple months later. They know i was a little frustrated with the situation and they were all accommodating and told me they would make sure i was satisfied when i left. They were nice. The supervisor on at the time said she would personally call on Monday when they reopened and ask what happened about it and then call me back herself. its been over a month I still haven't gotten a call or a check...

How dare you Costco! To limit the selling of poppies at your site!! Shame on you!

I bought a large screen TV from the Langley costco - two plus years later, a major component failed. The Costco personal said that component should last at least 6 or 7 years, and immediatly offered me a full refund. I of course used it to purchase another TV from Costco, why would anyone ever buy one anyplace else. Costco, you rock!

The staff has always been exceptional and the return policy just makes it a pleasure to deal at costco - no hassels or problems

I can't say enough about the great service I received from Pam & Duncan when I wanted just one photo printed. I usually print my own at home but of course my printer was giving me grieve, so off I went to Costco with my USB stick. We had a really hard time finding the one photo out of over 6500 I had on the stick. Pam and Duncan wouldn't give up, even though they were very busy. thank you so much and Merry Christmas!