Pizza Hut Customer Service

Shame on Pizza Hut regarding the Indiana manager refusing to open the store. Have you no decency. I hereby withdraw any future orders from Pizza Hut.

I've been upset enough with companies who "HAD" to be open on Thanksgiving, but after hearing about the manager you fired for refusing; I'm done with you. My family has always eaten Pizza Hut on our pizza nights as has our church groups. But NO MORE!!!! After discussing this decision with everyone involved we will never do business with you (or your other restaurants) again. Best of luck living with yourselves.

I'm in love with the stuffed crust pizza.

Shame on you for firing the Indiana manager who decided to give his employees Thanksgiving Day off and close the Elkhart location. I bet the upper management has the day off!

Lets face it pizza hut has the best salads.

Horrible customer service from the manager in the store near us. We order delivery at least twice a month and recently they changed how far they deliver. The cut off is OUR NEIGHBORS HOUSE and the manager was extremely rude about it and refused to go the extra 100 feet! We will never be eating at Pizza Hut again and I will not recommend anyone to that store either.

Ordered a 3 topping pizza and bone in wings at 7:03. Told it would be 10 to 12 minutes. Two other people came in and order after me, got their pizzas almost 10 min before me. One of these was wrong. Mine came at 7:34. I got a free 2Lt for having to wait. There was a lot of shouting between manager (?)and staff. No organization. One statement I heard " You can leave if you can't do the work".

My husband and I ate in twice in the past 18 months; both times they were 'out of alfredo sauce and chicken' so my granddaughter asked for some breadsticks - they were "out of the cheese for the breadsticks"; the second time we came in, they were "out of pork sausage and green peppers". Tonight I did an online order which was to be done at 5:30; it was done at 5:53 and the pizza had no sauce on it; I was told that when you order a thin crust, you don't get much sauce. The to-go-order for the man ahead of me was all messed up; the other customer told me that he had been waiting 'for quite a while' on a call in order. All three times, the restaurant was barely full - one couple came in to eat while I was waiting and that was it - on a Saturday night. Don't eat at the Pizza Hut in Newton NC!

I only put a star above because i had to mark something. After over an hour wait on the order I placed online, I called to check on it. I finally was told that they had quit delivering for the night. I placed the order at 7PM. If they couldn't fulfill my order within delivery time, I should have been alerted and nothing done to charge my credit card. I expect them to correct it or I will make sure my credit card stops payment.

Discusted. No clean plates. No pizza on buffet. No menu. No silverware. I really think no one cares. Couldn't even get a refill. Didn't offer a menu or apologize for any of this. Have to be starving to eat there again. I mean desperate.

If you want pizza within an hour and a half go somewhere else and get better tasting pizza. The do not honor there coupons, orders are never right and cold when you receive them at your door. Service and product not worth making yourself upset.

kids behind counter were rude and playing with each other. Manager was rude food order was wrong place was filthy do not go there

6:05 Ordered 2 lg pizzas 7:05 called the store and they told us our pizza had already left for delivery 8:00 called and they told us we cancelled our order at 7:05. Then waited on hold for 10 minutes for a manager nad never did get one. This is the second time that we have ordered a delivery order and waited 2+ hours for it. We called Dominos and the pizza will be here in 30 minutes and was 1/2 the price. This family will make a change for the better and Pizza Hut can go bankrupt for all I care. Sad because Pizza Hut has good pizza, just lousy service.

Pizza hut is a disgrace, I was a customer until I saw an older gentleman (who happened to be the manager) displaying crude behavior with one of the younger girls on the staff! All of the employees were talking about how they are sleeping together in the resturant! Sad sad sad that corporate America ALLOWS THIS TYPE OF BEHAVIOR! This was at the Ruth Street location in Sulphur LA!

Took 3 hours to be served one stuffed crust pizza in Cedar Rapids, Iowa

Great Pizza. I can never order again. This is second time our location stopped taking checks. Which the whole reason they started taking them again was we quit buying. This time, no notice. Delivery showed up and said it was a flyer on pizza box yesterday. No advance notice when we call or anything. So I won't be writing them a check anymore I will write it to mazzios. FULL DISCLOSRE: I've never bounced check and I love "stuffed crust"

Pizza was late, called the manager or whoever was able to assist me.. and due to the extreme lateness of the delivery driver, they accommodated with any "desert" of our choosing.

I am so mad I called for 45 mins. and the phone would ring they would pick it up then hang it up then when I got there of course they denied this so I place my order then when I got home the order was wrong I work with the public every day there's no excuse for this behavior the owner needs to fine new help or close the doors this is not the first time this has happen sue in Kingsport tn.

ahhh love pizzas

I've been a customer for years like many. I am shocked by the service I received from location on Easton ave, Bethlehem pa. Jessica the manager was so insulting when I had a question, about an additional charge on a topping , I read to hear my coupon which had up to 3 toppings for free ,, she advised me cheese is extra which is fine but her way of addressing my question was a terrible experience and when asking for a supervisor she said she was supervisor so I asked for manager then she changed and said she was manager? With all the years I been a customer I would never expect such terrible services, but my family loves the pizza so I still ordered , hopefully my kids will change their taste.