parts order
odered a very small part for a power tool 1st week in july 2015, still no part, or phone call. pretty sure they don't want you to repair your stuff. they would rather they do the repair, or better yet buy a new one.
odered a very small part for a power tool 1st week in july 2015, still no part, or phone call. pretty sure they don't want you to repair your stuff. they would rather they do the repair, or better yet buy a new one.
Sears needs to look up the definition. Waiting on hold, unable to understand what they are saying and a total lack of resolution, is not what I was expecting from Sears.
Repeated myself 4 times ...waited on hold 3 times...was asked to go check the part # on the machine again... just to be told she can't find anything by that #...same...wish I could just call the warehouse in Calgary !!!
Really do I have to talk to someone in the Philippines who hasn't got a clue what part of a blender I am talking about. Forget that! Can't we just have a phone number in Canada so we can talk to a live person? Sears, take note, this is not customer friendly service, this is cost cutting by your company.
Would be really nice to talk to someone that talks &understande English .Such a frustrating experience ,reinforces why i only shop Sears if have no other choice