Linens 'n Things Customer Service

Does Linens and Things still exist? Every phone number I've tried is not in service.

I have tried for two days to get a response from customer service about my order with no response. When I look it up on line it's like I don't even exist. Yet I checked with my bank and the money was taken from my account. This order was for a very " special child ". I already live on a tight budget and now I don't even exist in their system. How can that be when they collected the money out of my account. Very disappointed with this company. They need to resolve this!!!!!!!!!!!

My daughter recieved item that was nothing like photo. She was told via live chat that there was nothing they could do.so i call 'googled' customer service phone. the woman that answered tells me that she is the same person i chatted with and that she IS the supervisor and still did not give reassurance that this would be taken care of.. i called and was told same thing . The woman on the phone gave NO reassurance that this would be taken care of..only stated "it was forwarded to shipping manager and they will send a response" No guarantee that this would be taken care of. Even when I asked "What is the likelihood of this being corrected?" and she repeated "it was sent to shipping manager, you will get response" I asked if the plan would be to send her a return shipping label and a refund and she repeated "a request was sent to shipping supervisor, you will get a response" it was like a recorder. She did nothing to reassure that this would be taken care of

I tried all day to get a hold of someone during normal business hours and I got no one. When does the company accept call from customer who are trying to reach them????