Shortcut: N/A - Edit
I pay my bill on line I accidentally click the authorize button twice, I paid double. Immediately I called the office that was Thursday they told me it will be 24 hours, I called daily they told me a different lie each time. This is day number eight(8) I have not received my refund. This is what kind of service I have to deal with. POOR, SLOPPY, and a bunch of liars.
THE ABSOLUTE WORST CUSTOMER SERVICE EVER and the online web service pages are totally non-functional. In order to print this review I am forced to provide a minimum of 1 star for "easiness to reach", "ability to resolve issue" and overall experienced". In fact the rating I would give is in the negative stars. Unbelievable that an provides internet service offers completely no usable web pages. So frustrating