Expedia Customer Service

Terrible service. No options to talk to a real person.

Customer Service is terrible. I was on the phone for almost 5 hours trying to rebook my vacation package due to unforeseen circumstances. I am still trying to resolve this issue and I continue to get different answers. I would not recommend booking through expedia since the customer service is terrible!!!

Going and returning bumped off flights

Terrible service. No options to talk to a real person. expedia sucks

worst ever. does not exist. what if you made a mistake and want to change something? cant reach them when you do they hang up on you.

Never heard of it what is it?

Rather than raising my blood pressure by recounting the whole mess, let me just say that I told American Express in advance that I would contest any charges from Expedia, since they left me with no avenues to cancel a reservation. They are just ghastly.

After using them several times a wk for a business I will never use them or any Westgate properties again. Their customer service is a joke and they absolutely do not care about making their customers happy. They are charging me $160 for a room I confirmed twice but was not able to check into. Unreal.

I just received an email with a fantastic subject line that said there's a Free Trip Giveaway yet there was absolutely no mention of the giveaway in the email. It's just a list of hotels, packages, and cruises. Definitely feels like an attempt to deceive just to improve some silly marketing metric. I'll book elsewhere...

My wife & I travel several times each year BUT we will never use Expedia again. Because of illness, my wife had to cancel our next flight booked thru Ex. and apply the ticket to a later trip two months away. We combined spent 4 & 1/2 hours on the telephone before the change was made. My flight was cancelled by some incompetent staffer before eventually getting it reinstated, if in fact it is. This is not the first such fiasco we've experienced. Expedia should reimburse us the cost of the ticket to compensate for the amount of time spent & the frustration experienced in dealing with multiple staff members who do not do what they say they will do. Never again will we use Expedia!

There is nothing to compare with poor customer support. Please book through the airlines directly, this provides no advantage and will leave you hanging out if you are to change your plans internationally.

I called before checking into the hotels to change my booking. I spoke to four different people and received four different answers. I was told I would hear back in one to four days and I am still waiting.

Expdedia advertises on their website Disney World tickets, 5 for the price of 3. I purchase the special offer, but was charged for the price of 5 days. The customer support people were rude and did not offer a resolution (refund of excess charged).

they are liars