CitiFinancial Customer Service

Awful. Four phone calls later, 40+ minutes waiting - no answer - no help. Horrible customer service.

They messed over us to now wecant get in contact with them at all

I paid off my loans in feb 6 2014 and its on my credit report as not paid and they wont take it off. have paid recipts from them. I have to dispute at credit reporting companies. there customer service is terriable.

We paid off a loan with Cit Financial and recieved confirmation that Citi Financial received the funds to payoff the loan for our customer. We received a call from our borrower stating that they getting harrassed by a REP from Citi Financial telling them their payment is late. I told our customer to have them contact me the Banker and they refused. I tried to find a fax number to provide them the written confirmation and inform them of the harrassment and can not find a fax number anywhere. I would not do business with this bank.

It is impossible to reach anyone in reference to my husband's old account. I left several messages for someone to call me back. I can't believe that it is justified not to return customer' s phone calls. If I did that at my job I wouldn't have one!!!!