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I purchased a bible, (not the one I wanted as she told me they no longer made them with keynotes mid page). It would take 5 minutes to put my name on it that I had given her twice. After 10 minutes and a lot of visiting in the back room, she comes out with the wrong name on it. Then tells me I have to come back later in the week to get it replaced.
I placed an order in mid-Septmeber. It tooks weeks to received 2 of the items. After not receiving the 3rd, I followed up to find out it was backordered. I was told it would arrive to them on 10/18/12 and they would promptly ship it. It is almost November and I still do not have the item. I would not recommend using this company and I certainly do not plan to order anything else from them.