Comcast Customer Service

The company is ripping you off with their unreasonable prices and terrible customer service.

Comcast is likely the WORST company that I've ever experienced. Their installation and even worse the CANCELLATION service truly sucks. They will NOT honor a "FINAL PAYMENT" in FULL and CANCEL my service despite repeated requests. RUN, don't walk, away from the Comcast morons !

this company is absolutely the worst

Takes so long to get in touch with anyone by phone or computer! Never got any help in changing my password. On Computer Chat. What I was told to do, DID NOT WORK. And then we got disconnected!

I did get an answer after a long phone wait, to what to do with my bad remote... I sure hope she was right! We shall see.

I have had off an on cable and internet service. A call to the service person (Panama, later the Phillipines) last night resulted in a service call for the next day between 10-12 in the morning which was not fulfilled, neither a call back or a person at the house. Repeated calls to the published number resulted in getting back to the Phillipines with the person there telling me we have no service interruption now. I will have to visit the local office in person if this continues based on the experience in the past. Terrible customer service.

This company needs help. They have the worst costumer service I've ever seen. I wonder if anyone from the company ever looks at these reviews. We are switching today!

Just look at the reviews, need I say more. If you are looking for the worst customer service in the business you've come to the right place.

I have listened to my wife talking to comcast for the past month trying to cancel our account. I wish we cold go back in time to three channels and rabbit ears. I have never seen such terrible customer service. It gave me a headache just listening to our request. We went from doing their bundle service to canceling completely.

PAYING FOR CABLE I CAN'T GET. TO COME AND INSTALL THERE PRODUCT FOUR TECH TO NO PREVAIL...DISGUSTED AND TROUBLE ABOUT THE BUSSINESS COMCAST IS PROVIDING.

this company suxxxxxxxxxxxxxxxxxtired of wasting my cell time trying too get to talk to some one that can answer a question

Standing in line for over 30 minutes to pay my bill..kiosk. broke and not enough staff for the long line of people

I had a scheduled service call for from 1pm to 3pm. Started calling after 3, told me it would be in 30 to 50 minutes. Received a call at 5:15 saying that they tried to call me at 1:55 and no one answered, so they cancelled the call. A TOTAL LIE. My phone showed no incoming calls at all, except for the 5:15 one, and no messages. Sat around all day for nothing.

kept getting referal phone number never got to talk to a real person, only recordings so i took the box back, an now have tv on the internet

I just stood in the Eugene Comcast office for an hour to give them $28.00. A transaction that took 45 seconds.

There service is to high and they don't give you channels you should already have you have to pay extra for it which sucks.

Comcast in Blairsville PA has no Saturday hours? Their regular weekday schedule is 8:30 to 5:00 which is mostly everyones working schedle. How are working people suppose to drop off equipment when there are no hours beyond a regular work day?

Having no issues with comcast

Comcast has to be the worst service provider. Repeated problems, unsatisfactorily resolved, frequent promises, no follow through. A disgrace to the capatilistic system.

Just try to find out if a Comcast office is open. I dare you.

Comcast fouled up my bill after we decided to switch providers. After countless hours on the phone listing to their horrible music and talking to their vapid employees, the bill is still fouled up. I despise Comcast. Too bad there isn't a zero start rating.