Comcast Customer Service

no espn service on saturday afternoon, jan. 9th, 2016...held for more than 22 minutes with no agent coming on line...i want credit for being unable to watch maryland/wisconsin basketball game...jim

Why do we show Galesburg weather when we live in the Peoria area?

Myself and everyone I know that has experienced Comcast would rather be without service than be with Comcast's horrible service. Comcast hasn't proven that they deserve my money.

Moving All done in 15 minutes. Nice person helped!

Whenever the Company decides it does not wish to receive calls for customer service, it simply shuts down the phones. Honestly, such a policy stinks, but for a company providing hone service it doubly stinks. How management can sleep at night is the 8th wonder of the world.

Well after 20 years of progressively giving up their soul for profit, they have finally driven me out. Comcast is to expensive given the available alternatives.

I have been on the phone with them for hours trying to get business transferred to residential. 4 hours later i have been told business is closed and I must try again tomorrow. I have talked to business department 4 times and residential 5. How can a business with such crappy service still be in business?

I spent an hour on the phone with customer service try to get the cable box to work. After that hour I was told they would send a technician out. ya, 6 days from now! Dish is looking better.

I called to get help on a cable box not working properly and the agent was very helpful and kind. Thank you for great customer service!

Besides not be a costumer and I do not like the way they do business I have to say that my call was answered in less than 5 minutes and problem solve. Thank you

I was considering updating my service but now I am considering terminating my service.

Took at least an hour to get through! Just needed to change my password and check for outages in my area. I am now considering subscribing to another company.

have tried to get thru for 3 hours and still on hold

I have been trying for 3 days to get through to someone that can help me. I stay on the phone for hours then they disconnect me. I now am looking to change companies. I dont have time to deal with their bullshit

I have been calling for 3 hr . im put on hold for 26 minutes, then the phone hangs up. this is really f'd up. customer service is the worst in any business ive ever encountered. they never have an answer

My husband and I have tried calling customer service for the past 3 hours. We are on hold for 15-20 minutes and then the phone hangs up. We have tried from different lines thinking it was our phone that we were using that was the problem. I think Comcast is the problem

Terrible Equipment and terrible customer service. Representatives have no idea what they are doing. IT like they found them on the street and made them support team members.

Answered quickly and adjusted my costs to be competitive. Thanks

Can't get thru and can't get phone lines working. Guess I won't pay the bill and maybe they will contact Me. This company lives up to its shitty reviews.

Comcast lied to me and told me $30 month for internet.. charged me $80 month for over a year on auto bill pay... don't believe comcast